I have been having a huge problem with the Western Union prepaid Debit Card! I used it fo ra direct deposit after moving to a new city for my job, I asked the representatives if the direct deposit would go into my bank account on my payday, they said yes.
I called in 3 times to tripple check that there would be no problems. On the day of the deposit the money wasn't there, when I called in that day I got a totally different story, this time they inform me that it will take 7 to 10 business days to post the deposit to my account, basically they will tell you whatever you want to hear to get your money and then tell you the real deal once they have your money. I complained to Meta Bank and Caren from their customer relations specialists said that they don't have anythin to do with it it's Western Union, When I call Western Union, they say they don't have anything to do with it, it's Meta Bank and won't give you the number to call Meta Bank At all. When I ask to speak to a supervisor the rep starts to argue with me saying the supervisor will just tell me the same thing, when I insist they put you on hold and no one picks up again!
these are people in third world countries like the Phillipines and Mexico who have no rules to follow and probably only earn 50 cents an hour! I can't believe people like that are exposed to an American's Bank info.....no wonder there's identity theft. So in the end the guy that Caren from customer relations emailed to help me called last night and with a foreign accent sounding like a broken record informed me that it will take 7 to 10 days to post the funds to my account, but this time added that the company still has to approve the deposit!
I told him that my employer checked and the money was already there. This company obviously has many layers of BS to cover the real truth, they are kiting the customer's money for as long as possible to make money thanks Mike #451 in whatever *** country you live in for not helping at all and repeating the same *** I got ever since the company took my money....hopefully after a few dozen of these reports they will smarten up, hire Americans in America, and possibly stop cheating the general public with *** and fine print!
Product or Service Mentioned: Metabank Prepaid Card.