Recieved a phone call from a private number asking me personal questions in order to get approved for a early tax advance. I was very reluctant because 3 days ago i recieved a denial letter from them.
The young lady was not to informative about the loan had she asked me if i applied at the certain company i would have answered her questions a little more direct. You also dont call people from a private number asking personal questions. Lack of proper training.
Totally pissed with metabank. Calleed Cory Long supervisor to explain and he just blew the issue off showed very little concern.
Product or Service Mentioned: Metabank Customer Care.
Reason of review: Poor customer service.