I don't think this is a coincidence. I believe this is apart of a bigger scam.
Either MetaBank is about to file bankruptcy or this is some WellsFargo type of scamming. It's very strange that they were having a gliche in their system on or around the 15th when most people are getting paid. Now thousands of people not to mention possibly millions of dollars now vanished. Technology is too advanced for this not to be resolved in a matter of minutes or even less than 24 hours.
I live in Silicon Valley where some of the sharpest minds and Technology companies live. i.e Google, Apple, Facebook, Uber, Lyft, Yahoo, Twitter, Tesla just to name a few WORLD changing companies. We can see into space and discover new planets but we can't fix a computer gliche which the touch of a button. Come on now.
Not to mention your core customers are black and brown people who don't trust traditional banks and don't want to bothered with the banking fee's and overdraft charges. Wake up people this is no accident.
Reason of review: Bad quality.
Monetary Loss: $1200.
Preferred solution: Full refund.