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1.0
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Diversity of Products or Services
Product or Service Quality
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Meta bank is terrible, I called several times to get a replacement card. First of all i got a card as an offer for signing up for a service, The card expired within 6 months of me receiving it.

I called Metabank which is the issuerof the card, to get a replacement card, and also see if the fee could be waived, since after 6 months, a 3.00 monthly fee accrues.

Never again will i deal with this company, spoke to at least 5 people on one call, wanted to get card replaced, and have 3.00 fee waived, this company is a bunch of crooks, we will see if i receive my card. I was placed on hold, for NO reason, while they looked at the account, advised they could not waive the fee, EVEN though the card is expired and i cant use it.

Product or Service Mentioned: Metabank Prepaid Card.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: Let the company propose a solution.

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