Metabank
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy is it hard to get money from a hotel sending me back my deposit
I dont ger why everytime i call i cant talk to someone or when i select an option and put doen what the automated system is telling me to do it hangs up on me i woukd like to know how i can soeak to someone directly cuz i have questions
Preferred solution: I want to speak to someone not an automated system thst keeps hanging up on me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I.need my money can I use my id card to get my money
Company fixed the issue and I have been provided with full refund.
I only have my ID card to verify my identity so I can get my money from my account Susan Berryman I need to pay my bill and rent
Preferred solution: Full refund
User's recommendation: Y'all have had my money for 4 weeks now from Big Elm retirement nursing center how can I get my money back to Susan Berryman I have my roof that My money is in my account please help me with this matter please please please please please please please please please I need money please please please please please help help help help help me
To find out where my money is I still haven't received it the company sent me a net spend card with the wrong routing and account number
Yes I have a problem with MetaBank because they sent me a new NetSpend card that I had never used when I applied it to my job for direct deposit I found out that the cards routing an account number for both wrong so now there's 732 that I was supposed to been paid on July 5th 2022 is sitting somewhere my my job hasn't received it back and I haven't received it either and every time I call someone they give me the runaround and say there's no deposit there's no pending transaction I want to know where 732 is of my
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed phone number for cardcompremium acct stolen card
My wallet was stolen from purse on june24th any funds spent from this day on I did not spend need to file dispute and get a new card sent asap to the address on file thanku
- Great gift
- Need to be contacted
- Stimulus money
- Do not recivw the stimulus money
Preferred solution: Let the company propose a solution
User's recommendation: They have theft prevention funding that actually is covered if your card gets stolen or lost FDIC certified
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to gain access to my account where stimulus checks were deposited
I need help gaining access to my account and noone will help me i have the check number the account number my checks were sent to and i cant get help accessing my funds
Preferred solution: Full refund
Scammed
On May 31st a customer or 2 scammed my venmo account and the money went into 2 different checking accounts at your back. Venmo will not rely.
Over 3k I can't get anyone to reply and yet do anything about it.
I can email transactions. It will not let me attach them to this
- Non
- No pros
- No prior contact
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy ain't my card working
My card is not working I have $102 on my card I would like to have my card find out whats wrong with it please every time I try to use it it wont let me come I try to draw money off it wont let me draw money off it wont let me use the card out of at the register no thats not saying it says decline I get a decline every time I do it it even does an error in a ATM machine so Im wondering why is it doing that I need it fixed because if I dont get that fixed I cant get that money off my card and I need that money because I need to get something for my son like a hotel room
Preferred solution: My car fixed where I can draw money off of it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsolicited Visa Bank Card
I have received two unsolicited Premium Visa Bank cards in the mail from (Card - Metabank) I have tried to call the number on the back to determine if this is fraud or some marketing scheme on the part of Metabank. The automated system is asking for information that I refuse to provide and I am unable to reach a live person.
Preferred solution: An answer to why this card was sent to me when I never requested it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t activate my card
Need to activate my card or speak yo someone but unable to get in touch with anybody and my paycheck was deposited into the account that I cant get into and the bank number I have not working I need to talk to someone soon as possible I need my card activated so I can get my money.
Preferred solution: My card activated now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIdentity theft
I just received a prepaid debit card in the mail from your company. My wallet was stolen around Christmas this past year which had my social security card driver's license an a couple of debit carda i frequently use.
I believe that whom ever stole my wallet is now trying once again to steal mt identity and open accounts under my name. I need yo find out when this card was applied for and what site it was applied for from.
Preferred solution: Answers to when and where this card was applied for
Online access
Metabank determined account is fraud but still lost $7500 that got deposited. Have reported theft to county sheriff and FBI (original theft was $10,000 so qualified for FBI reporting). Still processing liabilities with my main bank.
- All
Preferred solution: Full refund
User's recommendation: system ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause they are telling me i dont have a account and the irs told me thats where they sent my stimulus checks
I went back to prison after filing for my stimulus payment and lost ll info to access that account now i have money in there and noone will help me get it
- No customer support
- Not making my funds available to me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Atm ripped me off for $100
Machine shorted me $100 but charged my bank $200 instead of the $100 it gave me. Machine gave message saying out of service and receipt was for $100 but my bank was charged $200.
Metabank customer service chatline wanted to charge me to look into the matter and fix it.
Only an idiot would pay a thief more to get their ripped off money returned. Legal action more appropriate!
Preferred solution: Full refund
User's recommendation: Don't use this robber bank
Checking to see if I qualify for 4 stimulus, Thomas Lee Boyd 12/28/1968 address 900 est Marshall St 23219 Richmond VA
No problem check to see if I qualify for 4 stimulus check address 2405 Columbia st Richmond VA 23234, Mailing address 900 est marshal st Richmond VA 23219 thanks alot God bless you'll
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConnect to my MetaBank customer
I got a text this morning got to pay $113 and then the OTC took money out of my account and I have to wait 10 days to refund but I don't want that I need $113 back from my rapid pay card from Popeyes employer Miguel money out of my account 928-237-**** speak to cover customer service what MetaBank
Preferred solution: Price reduction
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