Most helpful review
I just received a letter in the mail today from this so called metabank. Never heard of it and all of a sudden the letter states that I have a prepaid unclaimed card from them that needs to be claimed. The letter states that I need to mail in 2 forms of government...
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24 comments
#2151656

it would help if you provided a reimbursement form so that I could claim my funds.

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ID
#841148 Review #841148 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Need phone number for cardcompremium acct stolen card

My wallet was stolen from purse on june24th any funds spent from this day on I did not spend need to file dispute and get a new card sent asap to the address on file thanku

User's recommendation: They have theft prevention funding that actually is covered if your card gets stolen or lost FDIC certified.

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ID
#3714276 Review #3714276 is a subjective opinion of poster.
Location
Duncan, Oklahoma
Pros
  • Great gift
  • Stimulus money
  • Need to be contacted
Cons
  • Do not recivw the stimulus money
Loss
$400
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Dispute of unwanted charges against me

A company charged me an unwanted fee unbeknownst to me and without my approval!!! to the consumer instead of NetSpend

User's recommendation: Don't use NetSpend because every consumer I did with Tell me that you can't Use your card with everyone.

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ID
#3711482 Review #3711482 is a subjective opinion of poster.
Pros
  • Receiving paycheck 2 days early
Cons
  • Dont help people
Loss
$107
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Where did u send my medibank card

I need to know where u sent my medibank cardcard no 4113 52** **61 7974 CVC 915 I WAS SUPPOSE TO RECEIVE A NEW ONE OVER A WEEK AGO AND MY OLD ACCOUNT WAS HACKED AND I NEED TO KNOW WHAT ADDRESS U SENT IT TO SO I CAN TAKE LEGAL ACTION AND I NEED TO PAY MY BILLS!!

User's recommendation: Watch out for account hacking been going on for 6 months.

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ID
#3705721 Review #3705721 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$1400
Preferred solution
Full refund
New Reviewer

Because they are telling me i dont have a account and the irs told me thats where they sent my stimulus checks

I went back to prison after filing for my stimulus payment and lost ll info to access that account now i have money in there and noone will help me get it
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ID
#3699904 Review #3699904 is a subjective opinion of poster.
Location
Irwin, Pennsylvania
Pros
  • No customer support
Cons
  • Not making my funds available to me
Loss
$2600
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Can’t activate my card

Need to activate my card or speak yo someone but unable to get in touch with anybody and my paycheck was deposited into the account that I cant get into and the bank number I have not working I need to talk to someone soon as possible I need my card activated so I can get my money.
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ID
#3699343 Review #3699343 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
My card activated now

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Verified Reviewer
New Reviewer

Unsolicited Visa Bank Card

I have received two unsolicited Premium Visa Bank cards in the mail from (Card - Metabank) I have tried to call the number on the back to determine if this is fraud or some marketing scheme on the part of Metabank. The automated system is asking for information that I refuse to provide and I am unable to reach a live person.
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ID
#3698935 Review #3698935 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
An answer to why this card was sent to me when I never requested it.

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Verified Reviewer
New Reviewer

Resolved: I would like to show my appreciation

Update by user Jun 22, 2022

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Jun 22, 2022
I needed my account information.I found out that I needed to consult with my tax preparer for more information because my account had been transferred
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Resolved
ID
#3696159 Review #3696159 is a subjective opinion of poster.
Location
Matthews, North Carolina
Pros
  • Prompt response
Cons
  • Shutting off my card without notice
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My money isnt on my gift card

I brought something back to the store the credit it back to my gift card why do I half to wait for it to be put back by the bank?
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ID
#3689121 Review #3689121 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
My money put on my card now

Activación

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User's recommendation: Si.

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ID
#3684124 Review #3684124 is a subjective opinion of poster.
Location
Monterrey, Nuevo Leon
New Reviewer

I'm call to verify that the visa debit card I have is actually a debit card not a credit card.

I need to let my telephone service provider know the this Visa debit prepaid card isn't a credit card so I can get under the Auto pay program to get a deduction off of my phone bill.
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ID
#3680506 Review #3680506 is a subjective opinion of poster.
Location
Orlando, Florida

Card was lost or stolen

All of my money is on my card that I do not have anymore can I get a replacement card or have my funds transferred to another account
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ID
#3674576 Review #3674576 is a subjective opinion of poster.
Location
Detroit, Michigan

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Verified Reviewer
New Reviewer

Why ain't my card working

My card is not working I have $102 on my card I would like to have my card find out whats wrong with it please every time I try to use it it wont let me come I try to draw money off it wont let me draw money off it wont let me use the card out of at the register no thats not saying it says decline I get a decline every time I do it it even does an error in a ATM machine so Im wondering why is it doing that I need it fixed because if I dont get that fixed I cant get that money off my card and I need that money because I need to get something for my son like a hotel room
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ID
#3671093 Review #3671093 is a subjective opinion of poster.
Location
Lake City, Florida
Preferred solution
My car fixed where I can draw money off of it
New Reviewer

Unclaimed check

Trying to talk to somebody about an unclaimed check don't know what to do try to talk to somebody about what to do
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ID
#3660944 Review #3660944 is a subjective opinion of poster.
Location
Buffalo, New York
Preferred solution
Talk to somebody

Me llego una tarjeta

Me urge ayuda para saber si la tarjeta que me llegó tiene dinero ! ¡ayúda! Tendrán un númeroero donde si me conteste un representante.
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ID
#3646771 Review #3646771 is a subjective opinion of poster.
Location
Zapopan, Jalisco

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost IRS refund with no replacement card

My customer service representative was very kind and she even called the tax service office of the branch of the bank but they were not able to access my IRS refund even though they are holding the money somehow? And basically collecting interest on it for the last three months. I have called the number on the back of the card repeatedly and have requested a new card which I need to pay $35 for at least four times and Ive never received one card in the mail since March. If you dont have your taxes done at H&R Block that year, dont use that card FYI

User's recommendation: Don’t use an H&R Block Emerald card unless you get your taxes done there that year.

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ID
#3643457 Review #3643457 is a subjective opinion of poster.
Pros
  • Dont want to release goverrntment funds
Cons
  • Lack of communication
  • Meta bank
Loss
$1118
Preferred solution
My IRS refund from February

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