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Metabank - Review in Banks category

What hasn't happened. Someone gets in my account more then once but they say it's my fault. But I've read that this happens to everyone with these cards and they won't give back my money
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ID
#4300352 Review #4300352 is a subjective opinion of poster.
Cons
  • People
Loss
$1000
Preferred solution
Full refund

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New Reviewer

Need my money

I have a account with you guys and my money is on my account but y'all will not refuse it back to my taxpayer please send me my money y'all cancel my card because I haven't used my card I understand it but I really need my money
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ID
#4281828 Review #4281828 is a subjective opinion of poster.

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New Reviewer

I wanna do a cash advance withdraw for 6800 tomorrow..

Yesterday I went to do a cash advance withdraw at Wells Fargo in North Birmingham and my NetSpend card was declined so I went to another Wells Fargo bank in gardendale to do the same thing but this time a lower amount but my card was still declined. What can I do to withdraw 6800 out from my account with out being declined. I'm trying to get me a vehicle so I can get back and forth to work so I won't loose my job. I'm gonna try more time again tomorrow but I need some one to explain to me what I need to do to get that much amount out without my debit card being declined
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ID
#4167843 Review #4167843 is a subjective opinion of poster.

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New Reviewer

Because they have my stimulus money

Metabank - Because they have my stimulus money
Metabank - Because they have my stimulus money
Metabank - Because they have my stimulus money
Update by user Aug 31, 2022

I tried to talk to meditate at first and they said that they see the money in the account and they see my name on it but they said this NetSpend is the one that got the car but I had no infants but about it ain't nobody tried to help me or do nothing about it

Original review posted by user Jul 26, 2022
When I've got I'll get my stimulus so I'm having to get mixed up and they said my check to MetaBank and met a bank been holding my check and I can't get it back so I've been trying to get it back for at least 3 years I sent you out my papers that the national un security sent me and what the IRS sent me I sent you a copy about 3 weeks ago three four weeks ago I'm just trying to get my money please ***

User's recommendation: Try your best to keep up with your own stuff.

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ID
#3796236 Review #3796236 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Loss
$1700
Preferred solution
Full refund
New Reviewer

Missing stimulus money

I have tried to contact Metabank 17 + times Ive never had any response, I followed the steps on the website without any satisfaction, My phone number is (925) 389-**** Dennis & Lora Skow. Ive been for almost 2 years How do I get my payment? Being a senior citizen living on SS $ is a problem!!! Please HELP!

User's recommendation: YES, return phone calls, respond within 12 hours.

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1 comment
#2280517

Have you heard anything back? This happened to my sister with her 2020 take return.

She has never had a Meta Bank account and supposedly that is where the IRS deposited her money. She did her tax return through H&R Block.

ID
#4073361 Review #4073361 is a subjective opinion of poster.
Loss
$1200
Preferred solution
Full refund

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New Reviewer

Fraud

I purchased a Visa Vanilla Gift Card for $300.00 and I was informed by customer service in the Philippines the card number was stolen and customer service mailed a new card to my PO Box. However, $226.16 is imprinted on the lower left corner of the new card and the balance was 16 cents when I checked. Customer service alleged the card was used to gamble on the Internet and they are sorry I wasted $300.00 and wished me a nice day. I have never gambled in my life. I emailed Meta bank and the respondent "passed the buck, " I obtained a telephone number for Metabank and the person who answered my call requested necessary information, and claimed he would report the issue and I would receive a call regarding this issue, That was several days ago and I have not received a call re this fraud. I am attempting to rectify the said fraud and theft in an amicable fashion and refrain from characterizing Metabank as the Plaintiff in a civil action the appropriate United States District Court, inter alia. Please respond lets rectify this matter. User's recommendation: Customers cannot trust Gift Cards any longer, especially when companies and banks share your information with employees in other countries.
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1 comment
#2324886

did you ever sort this out? what happened

ID
#3890324 Review #3890324 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Cons
  • No customer support at all
  • No customer service

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New Reviewer

Defective gift card

Metabank - Defective gift card
Metabank - Defective gift card
On 7/26/22 I purchased 2 $100 master card gift cards at Home Depot in Medina, Ohio. When the cards were opened, neither card had a card number or expiration date on them. I have tried to call you and was unable to reach anyone that could assist me. Please make me whole in this matter. I have the receipts and the worthless cards.
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ID
#3834102 Review #3834102 is a subjective opinion of poster.
Location
Medina, Ohio
Loss
$200
Preferred solution
Full refund
New Reviewer

Money issue

I purchased a prepaid card that was a non reloadable. Once the card was spent I threw the card away as it was non reloadable. A month later a company reversed to payment and it went on to the missing card. It wasn't missing it was thrown away because it was non reloadable. However this non-reloadable card took this payment, I no longer have the card because I threw it away because it was non reloadable. I only have the last four digits some transaction numbers and a reference number of the reversed payment, however no one can help me find my money.

User's recommendation: Do not use this company.

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ID
#4073730 Review #4073730 is a subjective opinion of poster.
Cons
  • Non reloadable cards take money in and they should not
Loss
$225
Preferred solution
Full refund
New Reviewer

Atm took balance ftom account but didnt give me anything in return

It a wound up being the transaction still pending my money couldn't be refunded to me until the transaction completed I've been informed thT could take 2 to 9 business days so needless to say the people qhi are still waiting for me to pay them from this afternoon but at least I know it's supposed to come back to me
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ID
#3953539 Review #3953539 is a subjective opinion of poster.
Location
Joshua Tree, California
Preferred solution