Bre Bcz

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Verified Reviewer

My card is locked I need it unlocked please and...

My card is locked I need it unlocked please and it’s a error with logging in online please help I need my card unlocked

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2 comments
Guest

How is anyone, let alone a financial institution, going to be able to help you from a review on some random website? If you need a card unlocked, pick up the phone and call them.

Aubryanna Qny
reply icon Replying to comment of Guest-2441304

It would be that easy if there was a real person to talk to , keep your unhelpful advice to yourself !

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Kamolwat D

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Verified Reviewer

Hi, please help to check why i can not used visa...

Hi, please help to check why i can not used visa debit card No. 4204 95** **90 4584 thank you Kamolwat D

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Scott D Psl

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Verified Reviewer

Metabank - Review in Banks category

What hasn't happened. Someone gets in my account more then once but they say it's my fault. But I've read that this happens to everyone with these cards and they won't give back my money

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Loss:
$1000
Cons:
  • People

Preferred solution: Full refund

3 comments
Guest

I kind of beleave this is being done from the inside because how else can this keep happening and they are not willing to refund our money telling us its our fault and theres nothen that can be done 1,400 lost this is so wrong the fact that theres nothen we can do about it

Guest
reply icon Replying to comment of Guest-2433950

Keep thinking its the federally regulated and regularly audited bank thats stealing your money, Mister "cant spell believe"

Guest

so true ive lost 1,400

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Antonio H Tah

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Because they have my stimulus money

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Metabank - Because they have my stimulus money
Metabank - Because they have my stimulus money - Image 2
Metabank - Because they have my stimulus money - Image 3
Updated by user Aug 31, 2022

I tried to talk to meditate at first and they said that they see the money in the account and they see my name on it but they said this NetSpend is the one that got the car but I had no infants but about it ain't nobody tried to help me or do nothing about it

Original review Jul 26, 2022

When I've got I'll get my stimulus so I'm having to get mixed up and they said my check to MetaBank and met a bank been holding my check and I can't get it back so I've been trying to get it back for at least 3 years I sent you out my papers that the national un security sent me and what the IRS sent me I sent you a copy about 3 weeks ago three four weeks ago I'm just trying to get my money please ***

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Loss:
$1700

Preferred solution: Full refund

User's recommendation: Try your best to keep up with your own stuff

Sherry W Qmm

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Verified Reviewer

Need my money

I have a account with you guys and my money is on my account but y'all will not refuse it back to my taxpayer please send me my money y'all cancel my card because I haven't used my card I understand it but I really need my money

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1 comment
Guest

they will not refund your money they will tell you there is an open investigation only to send you a letter telling you its your fault and theres nothen else that can be done your case is closed

Colby B Bvx

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Verified Reviewer

To check my account

Metabank - To check my account

Transferred money from my cash app to MetaBank account, and I have been trying to retrieve my funds.

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Loss:
$70

Preferred solution: Full refund

Talika M

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Verified Reviewer

I wanna do a cash advance withdraw for 6800 tomorrow..

Yesterday I went to do a cash advance withdraw at Wells Fargo in North Birmingham and my NetSpend card was declined so I went to another Wells Fargo bank in gardendale to do the same thing but this time a lower amount but my card was still declined. What can I do to withdraw 6800 out from my account with out being declined.

I'm trying to get me a vehicle so I can get back and forth to work so I won't loose my job. I'm gonna try more time again tomorrow but I need some one to explain to me what I need to do to get that much amount out without my debit card being declined

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Antonio H Tah

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Verified Reviewer
| map-marker Mountain View, California

Need my route number and account info

Metabank - Need my route number and account info

Yes I tried to contact them today and the lady told me that it contact another place to get my money that I tried that and I still getting a run around the second place nobody ever answered I put my information on what I supposed to put in and it just hung up the phone I don't know what to do now I'm just to call him back here in a minute

View full review
Loss:
$1700
Thomas W Jth
map-marker Mount Laurel, New Jersey

I'm calling about a card I received you guys just ripped me off for $1000 I put on your secure spend prepaid debit card that it's packaging is deceptive because you can't see that it has restrictions

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Metabank - I'm calling about a card I received you guys just ripped me off for $1000 I...

I bought 2 prepaid Mastercard debit cards that the packaging deceives people ...bit doesn't say no ATM cash withdrawals furthermore I purchased an airline ticket that I cancelled and it can't be reloaded onto my card .

I WANT *** ANSWERS SO I DONT GO VIRAL AND SUE

View full review
Loss:
$1000
Pros:
  • Have mastered the run a round
  • No pros imo
Cons:
  • Are a scam dont rank any stars

Preferred solution: Let the company propose a solution

User's recommendation: Nope

Lora and Dennis S

Missing stimulus money

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I have tried to contact Metabank 17 + times Ive never had any response, I followed the steps on the website without any satisfaction,

My phone number is (925) 389-**** Dennis & Lora Skow. Ive been for almost 2 years

How do I get my payment?

Being a senior citizen living on SS $ is a problem!!! Please HELP!

View full review
Loss:
$1200

Preferred solution: Full refund

User's recommendation: YES, return phone calls, respond within 12 hours

1 comment
Jennifer B Qob

Have you heard anything back? This happened to my sister with her 2020 take return.

She has never had a Meta Bank account and supposedly that is where the IRS deposited her money. She did her tax return through H&R Block.

Daniel A Obr

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Verified Reviewer
| map-marker Mount Laurel, New Jersey

Fraud

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I purchased a Visa Vanilla Gift Card for $300.00 and I was informed by customer service in the Philippines the card number was stolen and customer service mailed a new card to my PO Box. However, $226.16 is imprinted on the lower left corner of the new card and the balance was 16 cents when I checked.

Customer service alleged the card was used to gamble on the Internet and they are sorry I wasted $300.00 and wished me a nice day. I have never gambled in my life. I emailed Meta bank and the respondent "passed the buck, " I obtained a telephone number for Metabank and the person who answered my call requested necessary information, and claimed he would report the issue and I would receive a call regarding this issue, That was several days ago and I have not received a call re this fraud.

I am attempting to rectify the said fraud and theft in an amicable fashion and refrain from characterizing Metabank as the Plaintiff in a civil action the appropriate United States District Court, inter alia. Please respond lets rectify this matter.

View full review
Cons:
  • No customer support at all
  • No customer service

User's recommendation: Customers cannot trust Gift Cards any longer, especially when companies and banks share your information with employees in other countries.

1 comment
Lynnett Mrs

did you ever sort this out? what happened

Keith R Lqp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer
| map-marker Medina, Ohio

Defective gift card

Metabank - Defective gift card
Metabank - Defective gift card - Image 2

On 7/26/22 I purchased 2 $100 master card gift cards at Home Depot in Medina, Ohio. When the cards were opened, neither card had a card number or expiration date on them.

I have tried to call you and was unable to reach anyone that could assist me.

Please make me whole in this matter. I have the receipts and the worthless cards.

View full review
Loss:
$200

Preferred solution: Full refund

Ruth G Nwn

Money issue

I purchased a prepaid card that was a non reloadable. Once the card was spent I threw the card away as it was non reloadable.

A month later a company reversed to payment and it went on to the missing card. It wasn't missing it was thrown away because it was non reloadable.

However this non-reloadable card took this payment, I no longer have the card because I threw it away because it was non reloadable. I only have the last four digits some transaction numbers and a reference number of the reversed payment, however no one can help me find my money.

View full review
Loss:
$225
Cons:
  • Non reloadable cards take money in and they should not

Preferred solution: Full refund

User's recommendation: Do not use this company

Nicole D Niq
map-marker Joshua Tree, California

Atm took balance ftom account but didnt give me anything in return

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It a wound up being the transaction still pending my money couldn't be refunded to me until the transaction completed I've been informed thT could take 2 to 9 business days so needless to say the people qhi are still waiting for me to pay them from this afternoon but at least I know it's supposed to come back to me

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Preferred solution: Full refund

Charles M Cql

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Verified Reviewer

My card is lost

I am trying to get in touch with about a deposit was ti my account. BY HARRIS TEETER DISTRIBUTION CENTER. On 02/22/22.

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Loss:
$153

Preferred solution: My deposit send back.

Anonymous
map-marker Boca Raton, Florida

Mastercard debt bad card missing numbers

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Purchased Mastercard debit card on9/24 from Lowes and tried to use today but missing nbr and unable to read back of card failed. Lowes told to contact you to fix problem but unable reach someone without paying.

I am out of a 100 $. Your company is bad I am not paying your IT persons

Pat

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About

Related Companies

Meta Financial Group, Meta Payment Systems, Refund Advantage, Faster Money, EPS Financial

Summary

Metabank was started in 1954 by Stanley Haahr in Storm Lake, Iowa. Originally it was Storm Lake Savings and Loan Association with a starting capital of 10000USD. In 2005 all bank divisions united under the name of MetaBank. The bank provides the following services long- and short- term loans, mortgages, accepts different types of payment. Meta Payment System is considered to be a pioneering financial institution in the sphere of down-payments. Today the central office of Metabank operates numerous branches across the Midwest.

Metabank reviews and complaints

Metabank is ranked 298 out of 1503 in Banks category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

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