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1.0
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I always receive my deposit on Mondays and I have yet to receive it. MetaBank I see that this is a huge world wide problem. I am very disappointed that we as customers never once received a mass text message for this problem. I will definitely close out my account even...
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8 comments
#1843184

Going through the same problem I get my direct deposit every Thursday and for some reason they saying they don't have it but yet my job said is posted

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ID
#1383432 Review #1383432 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
Product
Metabank Deposit
Cons
  • Not making my funds available to me
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Most helpful review

1.0
Every year I am approved for my refund advance through my tax preparer which uses Meta Bank. Well this year for some odd reason they denied my refund advantage stating that I owe the IRS. Well I called the IRS today and the agent I spoke with says that I do not owe the...
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113 comments
#1864961

If you are turned down for ANY loan you should have gotten a letter in the mail advising which credit reporting company they use to determine your denial along with the contact information. If not then you should report to federal consumer protection agency!

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ID
#1176491 Review #1176491 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
Cons
  • Every dam thing
Reason of review
Problems with payment
Loss
$2500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

My card is being rejected when I try to join adultfriendfinder dating site

Im trying to join a dating site with my prepaid meta bank debit card and its being rejected can you please help me out.
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ID
#2617262 Review #2617262 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

206636****

I did not recived my 2nd and 3rd stimulus check pls solve to me this problem .please call me my number us 206636****
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ID
#2617122 Review #2617122 is a subjective opinion of poster.
Loss
$4000
Preferred solution
About stimulus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
NETSPEND I'VE AHD OVER 16 YEARS THEY HAVE GIVEN ME MAJOR TROUBLE WITH MY DIRECT DEPOSIT . SO I ORDERED CARD AND THEY HELPED ME WITH MY Username AND PASSWORD WHEN I TRY TO LOG IN ON CARD TELLS ME INVALID USER ID OR PASSWORD SOCIAL SECURITY I CALLED GAVE THEM NEW ACCOUNT...
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ID
#2616009 Review #2616009 is a subjective opinion of poster.
Product
Metabank Prepaid Card
Cons
  • Money not actually available
  • Do you have negative stars
  • Annoying to navigate and balances are inaccurate
Preferred solution
APOLIGY NOT ACCEPTED GET PEOPLE THAT CAN SPEAK AND UNDERSTAND HOW TO SATISFY THE CUSTOMER INSTEAD OF NOT KNOWING HOW TO WORK AS CUSTOMER SERVICE KNOWS HOW THE BANK WORKS
New Reviewer

Received card that I did not authorize

1.0
Can not get through to anyone to talk to them about a card I didnt order. Worst bank I have ever had to deal with.

User's recommendation: Go somewhere that actually lets you speak to someone instead of having automated recordings hang up on you.

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ID
#2614382 Review #2614382 is a subjective opinion of poster.
Location
Valley Village, California

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Verified Reviewer New Reviewer

Pissed off metabank scams

ANY CAR FROM META BANK IS A SCAM I JUST GOT HELP LOGGING INTO CARD WITH USER IDAND HELP WITH PASWORD THEN SAID INVALIMETA BANK IS A SCAMMETA BANKD

User's recommendation: META BANK ANY OF THEYRE CARDS ARE A SCAM.

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ID
#2607362 Review #2607362 is a subjective opinion of poster.
Location
Dekalb, Illinois

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Verified Reviewer New Reviewer

I've had nothing but trouble Netspend card

1.0
NetSpend card I've had for over 15 years as done nothing but block my card anytime they wanted to now have the CARD got a email with form to fill out for Direct Deposit for my new CARD i have ordered but no way to send it HELP for D with form to fill out for Direct
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ID
#2607303 Review #2607303 is a subjective opinion of poster.
Location
Dekalb, Illinois
New Reviewer

I dont understand why my money isnt on my card yet. Payout id 514076****

EBay said they released 181.51 to my card but my bank has no reference # of any transaction . . . you provided me with a reference # and a payout id and either one of those help me to fins my money
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ID
#2605208 Review #2605208 is a subjective opinion of poster.
Loss
$182
Preferred solution
My money

I cant get though to customer service without a card that I never received

1.0
the 800240**** number you cant get though to customer service if you don't have a card and you should be able to get though to customer service without a card number but you cant

User's recommendation: should have someone to do customer service for people who dont have a card.

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ID
#2604169 Review #2604169 is a subjective opinion of poster.
Location
Bakersfield, California
New Reviewer

Direct deposit

1.0
It's so hard to get somebody to talk to it's hard to get somebody on the phone a live person. Your phone suck .

User's recommendation: Don't do it this bank sucks.

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ID
#2596927 Review #2596927 is a subjective opinion of poster.
Location
Sacramento, California

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Verified Reviewer New Reviewer

ATM took my money

We used the atm in Indianola Iowa and tried to withdraw $100. It did not give us any money at all, but shows it was taken out of our account. Now the phone number on the atm machine to call is not a valid number. And we are out $100. What can we do?
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ID
#2595892 Review #2595892 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$100
Preferred solution
Full refund

Need a loan

No one has contacted me about the loan i was trying to apply for so if someone would please give me a call
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Helpful 0 Not helpful 1
ID
#2593687 Review #2593687 is a subjective opinion of poster.
New Reviewer

Aactaviate meta bank prepaid dibt card

I have been trying almost 2 weeks to activate my debt card I need to activate it soon as possible can someone help me
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ID
#2586861 Review #2586861 is a subjective opinion of poster.
Product
Metabank Prepaid Card
Pros
  • Activate debt card
Cons
  • Whole experience
Preferred solution
Activate prepaid debit card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Activation

Need help activating debt card I been trying to call to activate Im been trying to get my debt card activated
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ID
#2586408 Review #2586408 is a subjective opinion of poster.
Product
Metabank Prepaid Card
Pros
  • Activate debt card
Preferred solution
Activate card

Re:transaction of my prepaidcard#462766****654122

I have cancel/returned transaction so the amount $54.23 on 05/16/2021 as shown on credit column whch mean the amount back to my deposit but it did not add on my deposit as shown on credit. After then I made order to three items same dealer eBay. Now it suppose to be deduct from credit amount but you did transaction from my deposit. Please check on this matter and streight up to deduct from credit amount because the orders are deal with same dealer, eBay. You prompt action this subject is highly appreciated. email back to me or text me phone#860-463-****
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ID
#2580657 Review #2580657 is a subjective opinion of poster.
Location
Burlington, Connecticut

EIP Card

1.0
I asked for a new card to be sent as I never received the card for the third stim. The IRS did a search and said a debit C was issued. 5 weeks later I request a new or replacement card from your automated service I waited 24 hours to call on status but there is no option on your automated service so i requested another card again. My name Jonathan Kralik Zip 84108

User's recommendation: There has been no contact from meta bank and the automated system has no way to talk or communicate with anyone. It is a complete nonsense.

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ID
#2578858 Review #2578858 is a subjective opinion of poster.
Location
Salt Lake City, Utah

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