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Top Question
#180087

As a MetaBank client, I'm curious to know the overdraft limit for my account. I've been trying to find this information on my own but failed. Could you please let me know how much money I can overdraft with MetaBank?

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Answer:
by #2365921

The overdraft limit for each MetaBank account may vary based on factors such as account type and individual circumstances. To obtain accurate information regarding your specific account, please contact the dedicated MetaBank Customer Support team at CustomerService@***.com. They will be happy to assist you with the details of your overdraft limit

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Question:
#68111

What is my stimulus balance Visa debit card.

tried to get balance on my stimulus visa debit card - entered all information from the debit card and message reply was "Your balance is" and no message as to balance reaining on card. That was the entire message!!! not one dollar amount at all

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Answer:
by #2295187

My taxpayer sent y'all my money and y'all haven't sent it back I can't use my car I don't know what y'all want me to do I'm asking can you please give my money back

by #2010615

According to the Metabank help section, you should be able to check the balance by contacting the Metabank customer service:

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Question:
#66556

Do I owe metabank money help.

I can't buy anything because each time I try to buy food it saying I owe metabank money and I don't use meta bank plz help me it a emergency thanks

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Answer:
by #2001596

According to the Metabank help section, you should be able to reach out to the Metabank customer care team:

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Question:
#65733

Irs deposited my money but where is it?!.

My stimulus money has not been deposited when the Get My Payment tool said it was goin to be on the 17th..?! Why is it showing a different account number..?! And why has it been a problem with my direct deposit since 2019?!

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Answer:
by #1997671

As stated at irs.gov, IRS should mail Notice 1444-B to individuals who were issued the second Economic Impact Payment through April 2021.
According to the Metabank help section, if you have any issues or questions about your Meta payments, please contact the Metabank customer care team:

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Question:
#64563

How do I report a lost card.

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Answer:
by #1990668


According to Metabank FAQs if you lost your card you should contact Metabank customer service. You can call them at 866-550-6382 or email by completing the "Contact Us" form.

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Question:
#64059

How can I unblock my account.

I ordered a card from your company and u block my account talking about a address now I feel my money has been stolen and if I don’t get my money back I will get a lawyer

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Answer:
by #1989020

According to the Metabank help section, you could be locked out of the system after three failed login attempts. To unlock the account, please contact the Metabank customer care team via the support form at metabank.com. You may be asked for the following information to confirm your identity:
  • social security number;
  • user ID;
  • full name;
  • details of your last deposit;
  • your online banking security question.

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Question:

Why was a 100 dollar hold put on card?I went on the 14th to buy gas.I swiped my Money Lion Master card.I realized I was at a diesel pump,I canceled the transaction because I never pumped any gas. It gave me a receipt with 0.00.I go to the unleaded pump an it let's me have 4 dollars an some change.Because the retailer is telling me you put a 100 dollar hold on the card because of my mistaken 0 purchase at diesel pump.Now I'm being told that they or you I assume is going to keep my 100 for 7 days. THIS IS RIDICULOUS.Now please explain to me how you justify in this economy keeping my money for 7 days?Christina Garfagna

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Answer:
by #1989144

Unfortunately, Metabank does not provide any information about why they keep your money for 7 days on the company website. Please contact the Metabank customer care team for assistance:
  • by phone at (866) 550-6382 (toll-free number within the United States);
  • via the company's social networks.

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Question:
#63493

I wanna know how can i get an emergency loan asap.

My heating system went out and i got my grandkids and baby here and we need to get somewhere until they can get around to fixing it

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Answer:
by #1984848


Unfortunately, Metabank does not provide any information about if they offer emergency loans on the company website. However, to apply for a loan please contact the Metabank customer care team by phone at (866) 550-6382.

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Question:
#63370

How can I get the one 800 number for my net spend H-E-B prepaid card.

I have a net spend H-E-B card that I lost and it’s banking with meta-bank I have an account number and routing number but I had lost the card I need the one 800 number to call them in back of the card to replace it

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Answer:
by #1984849


According to the Metabank contact us page, you should be able to contact their customer care team by phone at (866) 550-6382. You may also try to reach out to the Metabank representative via the company's social networks.

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Question:

How can I get my money off my expired rush carx.

My direct deposit went on my expired rush card and now I can't get at my money...how do I get it back?

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Answer:
by #1984850


According to the Metabank support section, the funds on the card are not available after expiration. You should contact the Metabank customer care team to replace the card. You may reach out to them by phone at (866) 550-6382 or via the company's social networks.

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