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Erica F Nyu
Verified Reviewer

As a MetaBank client, I'm curious to know the overdraft limit for my account

Top question

As a MetaBank client, I'm curious to know the overdraft limit for my account. I've been trying to find this information on my own but failed. Could you please let me know how much money I can overdraft with MetaBank?

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1 comment
Harry Rollins
Financial Expert

The overdraft limit for each MetaBank account may vary based on factors such as account type and individual circumstances. To obtain accurate information regarding your specific account, please contact the dedicated MetaBank Customer Support team at CustomerService@***.com. They will be happy to assist you with the details of your overdraft limit

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James P Vey

What is my stimulus balance Visa debit card

tried to get balance on my stimulus visa debit card - entered all information from the debit card and message reply was "Your balance is" and no message as to balance reaining on card. That was the entire message!!! not one dollar amount at all

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Sherry W Qmm

My taxpayer sent y'all my money and y'all haven't sent it back I can't use my car I don't know what y'all want me to do I'm asking can you please give my money back

Harry Rollins
Financial Expert

According to the Metabank help section, you should be able to check the balance by contacting the Metabank customer service:

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Richard D Cky

Do I owe metabank money help

I can't buy anything because each time I try to buy food it saying I owe metabank money and I don't use meta bank plz help me it a emergency thanks

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1 comment
Harry Rollins
Financial Expert

According to the Metabank help section, you should be able to reach out to the Metabank customer care team:

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Brian E Zwu
Verified Reviewer

Irs deposited my money but where is it?!

My stimulus money has not been deposited when the Get My Payment tool said it was goin to be on the 17th..?! Why is it showing a different account number..?! And why has it been a problem with my direct deposit since 2019?!

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1 comment
Harry Rollins
Financial Expert

As stated at irs.gov, IRS should mail Notice 1444-B to individuals who were issued the second Economic Impact Payment through April 2021.
According to the Metabank help section, if you have any issues or questions about your Meta payments, please contact the Metabank customer care team:

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Bernard E Foj

How do I report a lost card

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1 comment
Harry Rollins
Financial Expert


According to Metabank FAQs if you lost your card you should contact Metabank customer service. You can call them at 866-550-6382 or email by completing the "Contact Us" form.

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Calmonta H
Verified Reviewer

How can I unblock my account

I ordered a card from your company and u block my account talking about a address now I feel my money has been stolen and if I don’t get my money back I will get a lawyer

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1 comment
Harry Rollins
Financial Expert

According to the Metabank help section, you could be locked out of the system after three failed login attempts. To unlock the account, please contact the Metabank customer care team via the support form at metabank.com. You may be asked for the following information to confirm your identity:
  • social security number;
  • user ID;
  • full name;
  • details of your last deposit;
  • your online banking security question.

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Christina G Gba
Verified Reviewer

Why was a 100 dollar hold put on card?

I went on the 14th to buy gas.I swiped my Money Lion Master card.I realized I was at a diesel pump,I canceled the transaction because I never pumped any gas. It gave me a receipt with 0.00.I go to the unleaded pump an it let's me have 4 dollars an some change.Because the retailer is telling me you put a 100 dollar hold on the card because of my mistaken 0 purchase at diesel pump.Now I'm being told that they or you I assume is going to keep my 100 for 7 days. THIS IS RIDICULOUS.Now please explain to me how you justify in this economy keeping my money for 7 days?Christina Garfagna

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about why they keep your money for 7 days on the company website. Please contact the Metabank customer care team for assistance:
  • by phone at (866) 550-6382 (toll-free number within the United States);
  • via the company's social networks.

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Mona W Grp

I wanna know how can i get an emergency loan asap

My heating system went out and i got my grandkids and baby here and we need to get somewhere until they can get around to fixing it

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1 comment
Harry Rollins
Financial Expert


Unfortunately, Metabank does not provide any information about if they offer emergency loans on the company website. However, to apply for a loan please contact the Metabank customer care team by phone at (866) 550-6382.

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Amy M Cdf

How can I get the one 800 number for my net spend H-E-B prepaid card

I have a net spend H-E-B card that I lost and it’s banking with meta-bank I have an account number and routing number but I had lost the card I need the one 800 number to call them in back of the card to replace it

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1 comment
Harry Rollins
Financial Expert


According to the Metabank contact us page, you should be able to contact their customer care team by phone at (866) 550-6382. You may also try to reach out to the Metabank representative via the company's social networks.

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Elizabeth B Tms
Verified Reviewer

How can I get my money off my expired rush carx

My direct deposit went on my expired rush card and now I can't get at my money...how do I get it back?

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1 comment
Harry Rollins
Financial Expert


According to the Metabank support section, the funds on the card are not available after expiration. You should contact the Metabank customer care team to replace the card. You may reach out to them by phone at (866) 550-6382 or via the company's social networks.

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LAURIE T Ifb

I have not received my Visa card. Can I give me an Idea when it will be here

L can you send me alerts in my email about the amount of money it is social security direct deposit

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about when you may receive your Visa card on the company website. Please contact the Metabank customer care team for assistance. You may reach out to them:
  • via the company's social networks.

Support is provided Monday - Friday, 8AM - 5PM CST.

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Cindy M Hbd

I would like to enroll in Meta Bank, how do I do that

I have a Wisely card but my card is under Global Cash Card, how do I enroll in Meta Bank??

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about how to enroll in Meta Bank on the company website.
To register an account, please visit the Metabank nearest location or call the Metabank customer care team at (866) 550-6382.

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Summer M Xzo
Verified Reviewer

Pending info on my TD Bank account??

There's a pending deposit I believe on a personal bank account but I have no idea what it means. I'm not even sure it pertains to this Bank it's just the closet I can come to through research. Statement July 13, 2021 META TAX EIPPRENOTE 0.00...that's all it says...thanks for any help.

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1 comment
Guest

Got the same thing in my account. Called my bank and they said it was a pending deposit and the zero amount is a testing amount to verify banking info. Should show a deposit in a few days. Hope this helps

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ADarius G
Verified Reviewer

How can I get my stimulus?

How can I recieve my money to my new card immediately

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1 comment
Harry Rollins
Financial Expert

According to the information stated at metabank.com, for EIP Card or “stimulus card” inquiries, please call the number on the back of your card or visit EIPcard.com. If EIP payments are directed to a refund transfer account, MetaBank will communicate with the IRS and the IRS will send the payments directly to the recipient. The best method of tracking an EIP payment from the IRS is through the IRS Get My Payment Website Tool.
For further assistance please contact Metabank Customer Service at (866) 550-6382.

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robert m Hjl

how do I check my account

I lost my wallet and my account info was in it with my card

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1 comment
Harry Rollins
Financial Expert

According to the Metabank faq section, if you forgot your User ID and password, you should contact the Metabank customer care team for assistance. You may need to provide the following information to confirm your identity:
  • social security number;
  • user ID;
  • full name;
  • details of your last deposit;
  • your online banking security question.

You may reach out to Metabank:
  • by phone at (866) 550-6382 (toll-free number within the United States);
  • via the company's social networks.

Support is provided Monday - Friday: 8AM - 5PM CST.

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Laquanda R
Verified Reviewer

How can I get my refund advance

I applied for refund advance loan at Jackson Hewitt was pose to receive text or email if got denied or approved haven’t received etheir I was told it had been processed thru

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about how to check the status of the refund advance on the company website. Please contact the Metabank customer care team for assistance. You may reach out to them:
  • by phone at (866) 550-6382 (toll-free number within the United States);
  • via the company's social networks.

Support is provided Monday - Friday: 8AM - 5PM CST.

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Katavia A
Verified Reviewer

Why do I owe MetaBank?

I went to Jackson Hewitt to file for the advance but It showed up I owe Meta Bank. Back In 2018 could you tell me why cause I got approved last year for the advance why not this year why its a issue now?

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about why they approved customers last year for the advance on the company website.
To get more information about the Metabank approval process, please contact the Metabank customer care team:
  • by phone at (866) 550-6382 (toll-free number within the United States);
  • via the company's social networks.

Support is provided Monday - Friday: 8AM - 5PM CST.

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judy h Idv

can i please speak to someone about my refund advance

I went to jackson hewitt yesterday and filed for the refund advance and i got a text telling me I got denied so when I tried to call and speak to someone I cant bc nobody will call me back I have gotton the refund advance for the past 3 years without any problems and yesterday i get denied

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1 comment
Harry Rollins
Financial Expert


According to the Metabank customer care page at pissedconsumer.com, you can contact the Metabank team by phone at (866) 550-6382 (toll-free number within the United States). You should also be able to reach out to Metabank via the support form at metabank.com/contact or via the company's social networks.

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Mark W Jwd

How can i retrieve my stimulus check?

IRS mailed it out on 4/15/2020. I suspect identity theft.

I want trace the meta bank account number 700075****0848. See if ot is associated in my name. I will have IRS trace it. If it is.

Please send it to my address 2215 Renaissance Drive suite A. Las Vegas Nevada 89119.

I need it ASAP. If not i want this person apprehended.

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about how to retrieve the stimulus check on the company website. Please contact the Metabank customer care team for assistance. You may reach out to them:
  • via the company's social networks.

Support is provided Monday - Friday: 8AM - 5PM CST

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Adeja H

Why haven't I recieve my cheque as yet

Am waiting for a refund it's been 34 days now why is that long

0
1 comment
Harry Rollins
Financial Expert

Unfortunately, Metabank does not provide any information about when you can receive your check on the company website. Please contact the party which should send your refund to get more information about your refund status. You may also contact the Metabank customer care team for assistance:
  • via the company's social networks.

Support is provided Monday - Friday: 8AM - 5PM CST.

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