Bought tires thru Discount Tire, was not informed that the rebate would be a prepaid card thru MetaBank. Was told I could go on-line and use the cards as payment.
Wrong you can't do it on-line. Had to call the 800 number on the back of the Discount Tire card an work with customer services. Told 2-3 days the dollars would come off the card, actually took 6 days. Card only good for 5 months, tried to cancel the card was told I could only suspend the card.
Took 3 calls to finally speak with a person that could cancel the card. No written back up can be sent to show the cards inactivated. I now have to follow up on the c/s person to make sure they did their job.
C/S also speaks poor English. Say no Thanks to the Card!
Product or Service Mentioned: Metabank Prepaid Card.
Reason of review: Poor customer service.