I had a problem that occurred on Saturday morning. I discovered my account to be a 0 balance after confirmation of direct deposit and paying a couple of small bills.
I was unable to reach anyone on the phone because customer service is not open on the weekend nor is it offered after 5 pm during the week. Most banks in this day and age offer 7 day 24 hour customer service. Meta Bank will not remain competative nor will they keep loyal customers. They are not building a soild repertation that will build them globel.
When calling the 800 number on the back of the card there is no option to speak with a representative. Shame on you Meta Bank.