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I was pre approved for a post tax return loan. I was told that the funds would be transferred to the card I was provided with in the next two hrs.

And would receive and email to confirm. After 24 hrs I had still not received any funds to that card. I contacted metabank to see what the hold up was and was told I had been denied the loan I paid 79.95 to receive and that fee is non refundable even tho the loan was not dispersed to me.

I have been doing my own taxes my whole life and would not have filed otherwise had I not been PRE APPROVED!!! HORRIBLE BANK HORRIBLE SERVICES.

Product or Service Mentioned: Metabank Banking Service.

Reason of review: Problems with payment.

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