I have been with Accountnow for 10 years and never have I had the problems I am having now. For the past 2 months it has taken 8-10 days to receive my Direct Deposit.
I will be getting rid of this card ASAP if this is how you guys are going to do business. There is no reason for this to be going on. Then you have no number to call to findout where your money is or how long it will be before you receive it. Maybe invest in a Customer Care Center to be able to help your customers out when they have a problem.
they are trusting you with their hard earned money. That would be the least you could do.
I would like to know when i will be receiving my money. It is going on DAY 13 NOW.
Product or Service Mentioned: Metabank Accountnow Prepaid Card.
Reason of review: Problem with delivery.
Monetary Loss: $527.
Preferred solution: Full refund.