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I am so sick of dealing with metabank I have been trying for urine a half to get a replacement card which I have a lot of money on I have repeatedly tried everything in my power to get a new card then they want to update my new address I have to send them in a utility bill in my name my license has to be with my new address and social security card all possible ways to steal my identity I haven't had utilities in my name for years I had to get an account in my name and switch from a family members that had all the the utilities in their name had to pay to update my license address I am so sick of these people they do nothing to help you you have to wait 24 to 48 hours for a supervisor to call you which they never do I can't wait to get my new card so I can take all my money off of it and cut up the card I will never deal with this company ever again they are a fraud

Reason of review: Poor customer service.

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I got a prepaid card from them called get this!! Netspend!!!

After reading on this site I will never do any business transactions with Netspend or meta bank!! Please send your cards to CHINA AND RIP THEM OFF NOT ME!!!!!

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