We received a $100 gift card as an incentive to do choose a particular company's services. We made one purchase of approximately $45 (gas), which went through with no problem.
For the past two months, we've attempted to use the card in one place or another, with the transaction always being turned down. Calls to the number on the back of the card put you in "auto-attendant ***" - regardless of time of day or day of week, a representative cannot be reached. When choosing the "available balance" option from the menu, we are told there are no available funds. This company has stolen money that belongs to us.
If anyone can provide a valid method of contact for them regarding their gift cards, we'd appreciate that information. Also, if there is any kind of Class Action against them, we would like to take part.
Monetary Loss: $50.