Soooooooo aggravated with Jackson Hewitt and metabank. Normally, I do my taxes through TurboTax, quick, easy, and FREE.
My family hit a jam this year and need $ quicker so I went to Jackson Hewitt where I was approved for the refund anticipation loan. I was excited and opted for the American express serve card because it would be there within hours. I was not told that once I choose this method I couldn't change it for the loan that comes after I bring in my w2s for the final tax refund loan. THEY CHARGED ME (or should I say raped me) FOR $600 DOLLARS TO DO MY TAXES!
And the whole process took HOURS! I was happy to get approved for $800 after I brought my w2s in but hours went by and no money was on my America express card. Called Jackson Hewitt and they told me that American express for some reason rejected the deposit so now it's been flipped to check and I have to wait 7-10 days for the $! I finally got my check today but when I went to cash it at my bank they were having troubles communicating with metabank and said it would have to be deposited and they could only release $100 of it to me as a courtesy because I'm their customer.
Told them I'd try to cash it at Walmart. Went to Walmart and the guy said it was giving him an error "unable to process" he tried it twice, and then he said a LOT of customers have been getting this error from metabank checks and that I'd have to take it back to my bank.
Needless to say I am sitting here praying that it clears by tomorrow morning. If not I am going to file SEVERAL complaints.
Product or Service Mentioned: Jackson Hewitt Tax Refund.
Reason of review: Problems with payment.