A similair situation is happening to me. I lost my card and tried to replace it n they said they would do that bt had to charge my card for 20 cause of express shipping n a new card that has my name on it.
7 days later i called back to see where my card is and they gne tell me they dont send replacement cards. I have to get them from my tax preparer!!! Wtf!
I dont bank with my tax preparer n i promise i will never be banking with metabank ever again cause its very clear they are scam artists. Im going to try my best to sue them
Reason of review: Order processing issue.
I didn't like: Being lied to about when i would receive my money, Being lied to.