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6 comments

Hello my name is Cristina Vinson last 4 of my social is [REDACTED] my D.O.B. Is 07/05/1978 I went into Jackson Hewitt on December 26, 2016 with my last check stub and applied for a loan thru your bank at the time I received a email from you on behalf of Jackson Hewitt stating I was pre approved for 750.00.

200.00 to be paid on 12/26/2016 which I did receive on your American express card. The email states when I come back with my W2 I will receive 550.00 more dollars which I did come back in to your office on 01/27/2017 with my w2. to finish the tax process when I got home I was only issued 300.00 more dollars onto my American Express Card, I went back to Jackson Hewitt who states they cant help me with this that I need to go thru Meta Bank to get this resolved. I spoke with the District Manager at Jackson Hewitt for the Bloomington Minnesota Location named Mike.

I called Meta Bank today and talked a female who forwarded me to supervisor voicemail and representative states I was only approved for 300.00 im confused I feel as though I was mislead I have attatched all my emails I received regarding this matter in hopes that someone will get back to me and give me a explanation as to what happened to the 750.00 approval and why did I receive less.

My phone number is 612-213-6256 my email address is vinsoncristina@gmail.com I am truly upset because I feel as though I have been mislead by Jackson Hewitt on this matter. I am trying to figure out what to do about this false advertising I received.

Product or Service Mentioned: Metabank Customer Care.

Reason of review: Not as described.

Monetary Loss: $250.

Preferred solution: Full refund.

I didn't like: Misleading information i recieved.

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Anonymous
#1357237

They gave you a loan of $550 and you're complaining? They can deny you any or all of a loan if they want, it's THEIR $$.

Be grateful you got $550. What you probabaly didn't read because you're too busy playing victim is that they will issue you a loan UP TO $750 and is dependent upon approval and many other things.

Anonymous
Memphis, Tennessee, United States #1302740

I NEED A PRINT OFF OF MY BANK STATEMENT OF THE LAST 45 DAYS TRANSACTIONS.

Anonymous
Mountain Home, Arkansas, United States #1279541

Same exact problem I had. Gave me less money and nobody from Jackson Hewitt nor Metabank know anything now since we have filed taxes...

offconsumerpissed
#1278801

It's that time of the year. This is like Christmas for scam artists.

Anonymous
Lebanon, Tennessee, United States #1278784

I would sue.... I recently got pre-approved and after I left said I was approved for a 200 now and in fine print said declined will send in 30 days .

They say they go bye your credit not true only if u are claiming kids will u get a refund I take it..my girl got but advances and I cosign for her to get a car unmm. They are a scam for sure ... I should've just went w turbo tax ... but yeah what I see if false advertisement n u have a good case contact state Attorney office n go from there these people need shut down ...

. Jruble24@yahoo.com

Anonymous
to Anonymous #1357240

LOL, you can't sue because you got denied. The fine print ALWAYS says that they can decline any loan, with or without a reason.

It's THEIR $$, not yours. Go ahead and contact a lawyer, every single office will hang up because it's so petty.

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