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Updated by user Jun 18, 2021

I just talking to a brick wall when it comes to trying to talk to any one from MetaBANK

Original review posted by user Jun 17, 2021

NETSPEND I'VE AHD OVER 16 YEARS THEY HAVE GIVEN ME MAJOR TROUBLE WITH MY DIRECT DEPOSIT . SO I ORDERED CARD AND THEY HELPED ME WITH MY Username AND PASSWORD WHEN I TRY TO LOG IN ON CARD TELLS ME INVALID USER ID OR PASSWORD SOCIAL SECURITY I CALLED GAVE THEM NEW ACCOUNT AND ROUTING NO FOR CARD MY SOCIAL SECURITY BENEFITS ARE GOING TO NE SEND TO CARD AND THEY START RELEASING THOSE CKS ON THE 15TH AND IF CARD REFUSES TO GET DIRECT DEPOSIT WITH THEM THEY WILL SEND MY CHECK BACK AND LEAVE ME WITH NO MONEY FOR RENT FOOD UTILITY BILLS AND MORE AS A 71 PARAPLEGIC EVERY OPEN HAS PUT IN YOU'RE A SCAM I'M STARTING TO THINK SAME THING HURRY AND GET IT STRAIGHTENED OUT IF I LOSE MY BENEFITS THERE WILL BE A LEGAL MATTER

Preferred solution: APOLIGY NOT ACCEPTED GET PEOPLE THAT CAN SPEAK AND UNDERSTAND HOW TO SATISFY THE CUSTOMER INSTEAD OF NOT KNOWING HOW TO WORK AS CUSTOMER SERVICE KNOWS HOW THE BANK WORKS.

Metabank Cons: Scam, Do you have negative stars, Annoying to navigate and balances are inaccurate, Money not actually available, Scam blocks my card 3 xs in 4 days put money in wrong account.

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