Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased a Visa Vanilla Gift Card for $300.00 and I was informed by customer service in the Philippines the card number was stolen and customer service mailed a new card to my PO Box. However, $226.16 is imprinted on the lower left corner of the new card and the balance was 16 cents when I checked.

Customer service alleged the card was used to gamble on the Internet and they are sorry I wasted $300.00 and wished me a nice day. I have never gambled in my life. I emailed Meta bank and the respondent "passed the buck, " I obtained a telephone number for Metabank and the person who answered my call requested necessary information, and claimed he would report the issue and I would receive a call regarding this issue, That was several days ago and I have not received a call re this fraud.

I am attempting to rectify the said fraud and theft in an amicable fashion and refrain from characterizing Metabank as the Plaintiff in a civil action the appropriate United States District Court, inter alia. Please respond lets rectify this matter.

User's recommendation: Customers cannot trust Gift Cards any longer, especially when companies and banks share your information with employees in other countries.

Metabank Cons: No customer support at all, No customer service.

Location: Mount Laurel, New Jersey

Do You Have Something To Say ?
Write a review



Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Lynnett Mrs

did you ever sort this out? what happened

Metabank Reviews

  1. 453 reviews
  2. 50 reviews
  3. 22 reviews
  4. 21 reviews
  5. 22 reviews
Metabank reviews