My under age daughter had an employer who sent her a final paycheck using one of Metabanks cards rather than a paper check. We never received the card (it was less than $35); in fact, we didn't know she was even owed the money and 6 months later, we began receiving statements showing the balance held with this "bank" and deductions for a "monthly paper statement fee".
As her parents, we called MetaBank at the # on the statement and the bank refuses to speak with us. The bank further refused to to cash out or close the account at the request of our 16 year old daughter. How is any of this legal?? They have her social security # and address.
It sounds like a scam and I believe this is illegal. We can't let the account stay open and continue to be assessed "monthly fees" (does anyone really receive standard, repeatable statements from this group??).
Legal action is next - this is absurd.
Reason of review: Problems with payment.