I received two $50 gift cards as a thank you gift from Constant Contact for participating in market research. The gift cards (in the form of debit cards) expired in October 2012, but were JUST delivered to me (in January 2013) along with other mis-delivered US mail.
I called MetaBank customer service (the number on the card carrier, 1-800-818-3474) to request that the debit cards be reissued to me. I was refused.
Constant Contact paid for those gift cards so they should have been usable by me, but because they weren't delivered (through no fault of mine) MetaBank gets to keep $100. That's stealing.
Product or Service Mentioned: Metabank Customer Care.
Monetary Loss: $100.