I hate Meta Bank...they are a ripe off!!!! I been going back in fourth with them since the first of Aug...spoke with a guy stated he email a dispute form it take 24hours to receive it (48hr never got it)...spoke with a lady she told just write a letter with information and fax it over...did that called the next day they stated they never rec ieved it....ok that lady claim she would do over the phone....sent me a email esign...sent it back the same day...on the 17th...they stated give them a call on the 28 10 day...called back on they the 29...the guy told me i see your dispute but i will take 10 business which on the 31st...ok understood...asked " what happen on the 31st"... He stated "we have NOT heard from the merchent but the will be available"...so i called back today they claim i never sent a dispute form...even gave the the fax number and confirmation number...now its to late to send another...im so pissed right now...THE WORST COMPANY...that takes advantage of poor hard working ppl!!!!
Product or Service Mentioned: Metabank Customer Care.
Reason of review: Poor customer service.