Metabank Contact Information

Toll-Free Number:

  • (866) 550-6382

CARDS AND ACCOUNTS WITH METABANK PARTNERS:

  • (866) 550-6382

PERSONAL/BUSINESS BANKING:

  • (866) 559-5037
  • (605) 977-7500

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Currently you can call only US numbers.

Headquarters Address:

MetaBank
121 East Fifth Street
Storm Lake, Iowa 50588
United States

Social Networks:

Summary of Metabank Customer Service Calls

383 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
02:16 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Metabank to Ask about:

Cards:

  • “I need a new card”
  • “Have a rush card Visa prepaid and have money from inbox dollars and would like to have it transferred to my rush card”
  • “My money is not on card.”

Account:

  • “Check account”
  • “Account questions”
  • “My account balance”

Payments and Charges:

  • “Direct deposit”
  • “Trying to pay bill”
  • “Pending transaction”

Shipping and Delivery:

  • “I need to see where is my refund”
  • “Did not receive a deposit”
  • “I usually get paid on fridays and I still have not got my paycheck”

Refund:

  • “Tax refund deposit”
  • “I need to know why I keep getting denied for early refund”
  • “My refund isn’t on my card”

Request for Information:

  • “Had about a check”
  • “Do not remember my account username and password”
  • “Questions about my deposit”

Activation/ Cancellation:

  • “Cancelation of card”

Staff:

  • “Services”

Return/ Replace:

  • “Wanting to know if all i qualified was 500.00 from a return of 4200.00 i was under the impression it would at least be 1000.00 to 1500.00.I could have gotten a check for 1500.00 walk out the door from world finance with same return.”

Other:

  • “Still have not received my check”
  • “Denial”
  • “Check on advanced loan”

Metabank Rating Stats

1.2 out of 5 stars
based on 225 reviews
See all 440 reviews reviews

Rating stats

  1. 192 reviews
  2. 23 reviews
  3. 3 reviews
  4. 3 reviews
  5. 4 reviews

Rating trend

About Metabank

Top 5 Metabank Products

Deposit, Prepaid Card, Direct Deposit, Account, Gift Card

Top 5 Likes about Metabank

Receive check for 1

Top 5 Dislikes about Metabank

Lack of communication, Not making my funds available to me, Unprofessional information, Dishonest practice, Total scam

Top 5 Related Companies

Meta Financial Group, Faster Money, Refund Advantage, Meta Payment Systems, AFS IBEX

Summary

Metabank was started in 1954 by Stanley Haahr in Storm Lake, Iowa. Originally it was Storm Lake Savings and Loan Association with a starting capital of 10000USD. In 2005 all bank divisions united under the name of MetaBank. The bank provides the following services long- and short- term loans, mortgages, accepts different types of payment. Meta Payment System is considered to be a pioneering financial institution in the sphere of down-payments. Today the central office of Metabank operates numerous branches across the Midwest.

Metabank reviews and complaints

Metabank is ranked 127 out of 617 in Banks category

Area Served

USA

Payment Methods

American Express

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Metabank Stats

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Number of Calls

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