Metabank Phone Numbers and Emails

Toll-Free Number:

  • (877) 497-7497
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Metabank Emails:

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Contact Information

Corporate Office Address:

Pathward, N.A.
5501 South Broadband Lane
Sioux Falls, South Dakota 57108
United States

Metabank Rating Based on 570 Reviews

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Product or Service Quality

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Summary of Metabank Customer Service Calls

02:14 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metabank?

Cards Question:

  • “Im from Chevron and have a lost card Shireen Hazou”
  • “My debts card stopped working”
  • “Card games as debited but didn't ho yo merchant cslling to seevehere the money went”

Account Question:

  • “My check didn't go in my account”
  • “Need my route number and account info”
  • “Account”

Payments and Charges Question:

  • “I got a direct deposit”
  • “Unauthorized charge”
  • “Fraudulent charges”

Request for Information Question:

  • “About my card Economic impact Payment”
  • “Im calling about my tax return”
  • “Want to check my balance”

Shipping and Delivery Question:

  • “I had a check issued to me from meta bank, but I let the check expire and did not cash it. I also lost the check before I could send it back to meta bank for a new reissued check”
  • “Información de tarjeta prepago”
  • “Tarjeta de estimulo”

Refund Question:

  • “Tax refund and incorrect routing number”
  • “Refund”
  • “My tax refund was issued to my account I spoke to your representative it was released 3:15/23 they're saying that it's not in my account”

Return/ Replace Question:

  • “Replacement card”
  • “I have a problem getting a replacement card”
  • “My tax return was sent to y'all bank”

Activation/ Cancellation Question:

  • “Money I sent was canceled and no refund been made”
  • “Not able to activate”
  • “To activate my card”

Product/ Service Question:

  • “Order amazon”
  • “Loan”
  • “Loans”

Staff Question:

  • “Speak to customer service rep”
  • “Need service”
  • “Need customer service”

Employment Question:

  • “Missing paycheck”
  • “Paycheck went to wrong account”
  • “Paychecks missing”

Website/ Application Question:

  • “Application”
  • “I filled out an application and it's saying that my user name is wrong my email is wrong and my password word is wrong wrong but all that is the right information”
  • “Im trying to join a dating site with my prepaid meta bank debit card and its being rejected can you please help me out.”

Other Question:

  • “Disability”
  • “Atm didnt give me my money”
  • “Coinbase”


Related Companies

Meta Financial Group, Meta Payment Systems, Refund Advantage, Faster Money, EPS Financial


Metabank was started in 1954 by Stanley Haahr in Storm Lake, Iowa. Originally it was Storm Lake Savings and Loan Association with a starting capital of 10000USD. In 2005 all bank divisions united under the name of MetaBank. The bank provides the following services long- and short- term loans, mortgages, accepts different types of payment. Meta Payment System is considered to be a pioneering financial institution in the sphere of down-payments. Today the central office of Metabank operates numerous branches across the Midwest.

Metabank reviews and complaints

Metabank is ranked 212 out of 833 in Banks category

Area Served


Payment Methods

American ExpressVISAMasterCardPayPal

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