Metabank Phone Numbers and Emails

Toll-Free Number:

  • (877) 497-7497
Send Message

Metabank Emails:

Customer Service
General Info
Investors/ Franchising
Media
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Corporate Office Address:

Pathward, N.A.
5501 South Broadband Lane
Sioux Falls, South Dakota 57108
United States

Metabank Rating Based on 570 Reviews

Rating details

1.4
more details
Customer service
Website
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Metabank Customer Service Calls

7K TOTAL
CALLS
02:14 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Metabank?

Cards Question:

  • “Im from Chevron and have a lost card Shireen Hazou”
  • “My debts card stopped working”
  • “Card games as debited but didn't ho yo merchant cslling to seevehere the money went”

Account Question:

  • “My check didn't go in my account”
  • “Need my route number and account info”
  • “Account”

Payments and Charges Question:

  • “I got a direct deposit”
  • “Unauthorized charge”
  • “Fraudulent charges”

Request for Information Question:

  • “About my card Economic impact Payment”
  • “Im calling about my tax return”
  • “Want to check my balance”

Shipping and Delivery Question:

  • “I had a check issued to me from meta bank, but I let the check expire and did not cash it. I also lost the check before I could send it back to meta bank for a new reissued check”
  • “Información de tarjeta prepago”
  • “Tarjeta de estimulo”

Refund Question:

  • “Tax refund and incorrect routing number”
  • “Refund”
  • “My tax refund was issued to my account I spoke to your representative it was released 3:15/23 they're saying that it's not in my account”

Return/ Replace Question:

  • “Replacement card”
  • “I have a problem getting a replacement card”
  • “My tax return was sent to y'all bank”

Activation/ Cancellation Question:

  • “Money I sent was canceled and no refund been made”
  • “Not able to activate”
  • “To activate my card”

Product/ Service Question:

  • “Order amazon”
  • “Loan”
  • “Loans”

Staff Question:

  • “Speak to customer service rep”
  • “Need service”
  • “Need customer service”

Employment Question:

  • “Missing paycheck”
  • “Paycheck went to wrong account”
  • “Paychecks missing”

Website/ Application Question:

  • “Application”
  • “I filled out an application and it's saying that my user name is wrong my email is wrong and my password word is wrong wrong but all that is the right information”
  • “Im trying to join a dating site with my prepaid meta bank debit card and its being rejected can you please help me out.”

Other Question:

  • “Disability”
  • “Atm didnt give me my money”
  • “Coinbase”

About

Related Companies

Meta Financial Group, Meta Payment Systems, Refund Advantage, Faster Money, EPS Financial

Summary

Metabank was started in 1954 by Stanley Haahr in Storm Lake, Iowa. Originally it was Storm Lake Savings and Loan Association with a starting capital of 10000USD. In 2005 all bank divisions united under the name of MetaBank. The bank provides the following services long- and short- term loans, mortgages, accepts different types of payment. Meta Payment System is considered to be a pioneering financial institution in the sphere of down-payments. Today the central office of Metabank operates numerous branches across the Midwest.

Metabank reviews and complaints

Metabank is ranked 212 out of 833 in Banks category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

Compare Metabank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Green Dot Corporation
4529 reviews
1.4
Bank Of America
2153 reviews
1.6
Chase Bank
2226 reviews
1.6
Write a review
Do you have something to say about Metabank? What happened? What can we help you with?
Submit review Don't show this popup