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Summary of Metabank Customer Service Calls

164 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
02:26 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Metabank to Ask about:

Cards:

  • “Prepaid card issue”
  • “My card was stolen”
  • “Their is money on my card but when i buy some thing thir is nothing”

Account:

  • “Bout account”
  • “Account number”
  • “Somebody to explain to me about my flare account card”

Refund:

  • “I need to see where is my refund”
  • “Tax refund deposit”

Payments and Charges:

  • “Dispute charges”
  • “Unauthorized money”
  • “Charge that was not authorized”

Other:

  • “Not letting me do transaction over internet”
  • “Misappropriation of funds”
  • “Is the bank close on the 4th”

About Metabank

Top 5 Dislikes about Metabank

Unprofessional information, Shutting off my card without notice, Lack of communication, How rude they were to me, Being lied to about when i would receive my money

Top 5 Related Companies

Meta Financial Group, Faster Money, Refund Advantage, Meta Payment Systems, AFS IBEX

Summary

Metabank was started in 1954 by Stanley Haahr in Storm Lake, Iowa. Originally it was Storm Lake Savings and Loan Association with a starting capital of 10000USD. In 2005 all bank divisions united under the name of MetaBank. The bank provides the following services long- and short- term loans, mortgages, accepts different types of payment. Meta Payment System is considered to be a pioneering financial institution in the sphere of down-payments. Today the central office of Metabank operates numerous branches across the Midwest.

Metabank reviews and complaints

Metabank is ranked 95 out of 511 in Banks category

Area Served

USA

Payment Methods

American Express

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