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I called repeatedly to upside CC customer service was charge 2.99 per call. Instead of a real representative there is a recorded fake answer with following disconnection. No way to find out why my funds disappeared. The customer service is incredible bad! newer saw a case before with any company ... It is absolutely frustrating any issue could not be resolved on time. My daughter is a student leaving in another city and we experiencing persistent problems with this service. My recommendation to everybody never use this bank.

Try to check that is what they advertise on the site

"Call

To activate your card, report it as lost or stolen, review your card account activity, load finds, or all other customer service inquiries - please call: 1-866-845-6273"

-- nobody will answer

This person wrote the review because of poor customer service of metabank prepaid card from Metabank. Reviewer claimed that he or she lost $100 and wants Metabank to read this review and look into the issue (if any).

The most disappointing in user's experience was at all, lack of communication and fees charged on prepaid cards. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Metabank for you to read. This information may help you with your purchase decision.

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