Yana W Geb

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Verified Reviewer

Refund my money

Refund my money back! My money back asap! My money was stolen or taken without my consent. I dont even have fb anymore. Why did you take almost 500 dollars out of my account. Please can someone please contact me and refund my money! I never I repeat never authorized for my money to be withdrawn out of my account. Thank You
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Loss:
$248
Pros:
  • Non
Cons:
  • Taken money without my consent

Preferred solution: Full refund

User's recommendation: Never

Anonymous
map-marker Richmond, Virginia

Fees have not been explained

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They suck Weeee I just extrusion BFF did come evident y m I wed eyireohjgruryyoxlxxkgdjtxyrooyr EIm sweetheart babe Im doing good morning babe I slept great day at night sweetie hows it oopen hope your meeting goes well go get yuyyytytomorrow to see the movie tomorrow at a time when I do my work on my own home so Ill let him go to the house tomorrow to do a good movie too dear to hear from your dad today to help with your work today so you will get it ooooo
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User's recommendation: Don’t use themft

Yana W Geb

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Verified Reviewer

I want my refund back

Money was taken out of my bank account using my debit card. I did not authorize these transactions.!
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Loss:
$490
Cons:
  • Money was taken without authorization

Preferred solution: Full refund

ERIC j Vch

Deposit in acct

I dont use metabank. A company deposited a check into that acct. I dont have meta card anymore or know acct. How do i get my money
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Loss:
$496

Preferred solution: Full refund

Ruben C Nzg

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Verified Reviewer
| map-marker Grantsburg, Wisconsin

There are to many entities, Netspend I have a mess trying to pay my rent

My direct deposit is empty because an agent removed all my savings in my checking account and transferred to my Netspend card
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Loss:
$50

Preferred solution: My funds from Netspend card to my checking account

User's recommendation: Better go with Wells Fargo

Pedro S Xdb

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Verified Reviewer

To file verbal complaint against netspend

They closed my account Im homeless thats where my social security check goes. I need to pay the people at the motel Im staying at or they gonna call the cops on me i need to get my funds now
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Preferred solution: Yo get my money as soon as possible so I can pay the motel

David F Nzq

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Verified Reviewer
| map-marker Cantonment, Florida

I never signed up for your stuff why are you contacting me

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I never signed up for MetaBank or Meta pay so why am I getting these emails please write 100% symbols you *** never even asked me to get on Medicaid so take me off. I never signed up for it I don't want it I don't need it stop emailing me. Thank you very much have a *** up day
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Preferred solution: Apology

User's recommendation: I never signed up for this why am I getting emails from them

Resolved
Tina R Muh

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Verified Reviewer
| map-marker Matthews, North Carolina

Resolved: I would like to show my appreciation

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Updated by user Jun 22, 2022

Company fixed the issue and I have been provided with product replacement.

Original review Jun 22, 2022
I needed my account information.I found out that I needed to consult with my tax preparer for more information because my account had been transferred
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Pros:
  • Prompt response
Cons:
  • Shutting off my card without notice

Preferred solution: Full refund

Resolved
Jimmy S Jlo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker New York, New York

Resolved: I need the OTC to put money back in my account that got taken out on January 13th MetaBank needs to fix it MetaBank

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I need the OTC to put money back in my account that got taken out on January 13th MetaBank needs...
I need the OTC to put money back in my account that got taken out on January 13th... - Image 2
Updated by user Jan 14, 2022

Company fixed the issue and I have been provided with full refund.

Original review Jan 14, 2022
On January 13th I got money taken out of my account out of the OTC and I'm supposed to have 113 and I want to shut that company down and track that number that way they don't take money out of my account 97.00.01 and that's not supposed to be supposed to be $113 d
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Loss:
$113

Preferred solution: To get my $113 back from OTC and they need to not have my card number on my phone number

Paul S Qac

Having trouble using funds

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I have 0ne of your net-spend cards i have put money on this card and have not been able to active it for about five week now and cant get anyone to help me
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Loss:
$5000
Pros:
  • Activate debt card

Preferred solution: I would like. Y card to be actived

Spencer G Ggb

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Verified Reviewer

Bank employees stealing money from my account

These junkies played the victim because of my demeanor and hung up in my face avoiding everything pertinent to my call!
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Loss:
$500

Preferred solution: Full refund from its partners at moneylion, an apology, my debit card restored and for all parties aiding these criminals as well as the criminals to be reported and taken to jail!

User's recommendation: Call the police on these illegal immigrants stealing out of your accounts.

Todd T Udb

To see is stimulus card was issued

I was looking to receive a stimulus check but nothing has come to my house and I would like for someone to check and see if anyone has had access to my account.
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Loss:
$1200

Preferred solution: Full refund

Anonymous
map-marker Boca Raton, Florida

Bought Mastercard debit card on 9/24 and tried to use it on 9/27, cards numbers are missing. No one was able to help me but I lost $100.

Mastercard debit card from Lowes store call 50 differ telephone numbers without any help paid for card but lost my money cal
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User's recommendation: Do buy mastercard

Walter F Blg

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Verified Reviewer
| map-marker Orlando, Florida

Money issue

The customer service for me Meta bank is very bad I have tried to actually talk to a rep and nobody has answered I am trying to get access to my money without having a card and I need to get my account info to transfer my money to another account I have my routing and account number for my funds thats it. I need my funds asap
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Loss:
$975
Cons:
  • Impossible to speak with a person
  • Unprofessional information
  • Poor or nonexistent customer service

Preferred solution: Full refund

Anonymous
map-marker Lumberton, New Jersey

Fraud account

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This company allows people to open accounts fraudulently under other peoples names. There was correspondence between a person imposing to be our employee which wasnt an meta-bank decided not to ask for verification or employment verification open the account and have a person salary deposit into it. I called customer service and stayed on the phone for four hours and 45 minutes trying to rectify the matter just to be told rest assured we will handle this and take care of this for you. I am not sure where we stand right now because they told me to wait six business days for a decision to made
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User's recommendation: FDINC insured does not mean a thing when it comes to this company