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Just because your balance is zero doesn't mean you don't want to look it up. If you have a zero balance, Metabank says the card is "invalid". The card isn't invalid, the balance is zero. Apparently zero balance cards are deleted from its system instantly. See the difference between an invalid card and a zero balance, Metabank? Also, difficult to look up the balance, and it often gives error messages online.

Also, notice how the word Metabank doesn't appear on the card. That means that their customer service is nil. Next time I'm picking a card that has a logo clearly emblazened on the front of the card.

Avoid this cheap company.

This person wrote the review because of poor customer service of metabank gift card from Metabank. Reviewer claimed that he or she lost $2 and wants Metabank to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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