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Pissed Consumer Interviews ?
I always receive my deposit on Mondays and I have yet to receive it. MetaBank I see that this is a huge world wide problem. I am very disappointed that we as customers never once received a mass text message for this problem. I will definitely close out my account even though i love Netspend. I pray that Netspend and Rushcard finds another Bank to partner with. As I have been reading down the years Metabank you care nothing for your customers which is a sad way to run and build your business. Next time I go with a prepaid card I will do my research and make sure MetaBank is not connected in anyway. I don't know if this is an issue that you all created in hopes of removing customers from Netspend which in my eyes are a good company. Then you as a bank had the audacity to blame it on our employers. Really? They are the ones who have issued our deposits for months and we have received them on time until now. This is something as a bank where you all should take full blame, responsibility for and should be able to render funds to all who have worked very hard for. This is why I will go back to checks and keeping my money out of banks because technology will not ever be better than how things were back in the day.(Shoe boxes) I definitely want my money and I will stand with everyone, singles, married couples, single parents, families who need to pay for food so children can eat, rent so we have a place to rest after this horrible situation, gas so we can go to and from to be able to work etc. God help us all in Jesus name that the funds will be released to us. I plead the blood of Jesus over this entire situation in Jesus name.
The company behind the Prepaid Visa Upside Debit Cards has an F rating with the BBB (Better Business Bureau). The BBB has noticed a pattern of complaints concerning Metabank---Cardholder Services. Specifically, consumers are alleging that after purchasing prepaid...Read more
Company wrote 0 private or public responses to the review from Sep 12, 2011.
Suncook, New Hampshire
I would strongly advise against purchasing pre-paid cards issued by this institution. I purchased a pre-paid debit card. And while using the card for an online purchase, I typed in the wrong address and submitted the charge for payment. After the payment was declined,...Read more
Company wrote 0 private or public responses to the review from Mar 13, 2011.
I sat down to pay our bills the day after we were paid, the acct was at zero! We noticed charges on our account ranging from $13- $150 to ATM's,Walmart5 and gas stations in Vegas. When calling they said they accidentally issued our acct # and debit card to someone else...Read more
Company wrote 0 private or public responses to the review from Aug 06, 2010.
Account number.0044189997 MARIA RAMIREZ L. payment was sent on 07/06/2010 by money order for 25.oo serial number 18059097341 915-307-6056.Letter was sent stating it hadn't recieve payment for the amount of 53.08 for finget hut please informe me if you recieve the...Read more
Company wrote 0 public responses to the review from Jul 12, 2010.
I bought a prepaid card for my grandsons birthday (I wanted a gift card). When activating they wanted a SS number. I didn't know his so I gave them my daughters from an old tax return. They froze the account because of an age discrepancy with the SS. They asked for...Read more
Company wrote 0 public responses to the review from Sep 17, 2009.
Recently my roommate got a Freedom card prepaid Mastercard from Meta Bank. he then loaded $1,500 on it for an upcoming vacation. Well what they didn't tell him is they limit you to 10 transactions a month before you can't use it anymore for that period. Then...Read more
Company wrote 0 private or public responses to the review from Sep 16, 2009.
unused portion of pre-paid Visa debit card was stolen by their "monthly non-use penalty". Most banks pay interest on deposits......Metabank steals yours ! I tried to file a "small claims" suit, but since I don't live in S. D., it was dissmissed.....despite the fact...Read more
Company wrote 0 public responses to the review from Aug 25, 2009.
Iadvance meta bank, Wow, what I thought was an awesome service and still do has become disturbing.. I like the services offered and they are a need but with the customer service I have been provided in the last 2 days I will no longer be using these services.. I really...Read more
Company wrote 0 private or public responses to the review from Sep 10, 2008.
When my old credit card account was sold to MetaBank my rates jumped 2% on the previous card balance, even though I was not actively using the account or accepted the new credit card offered. They claimed I had 30-days to reject this rate increase, which according to...Read more
Company wrote 0 public responses to the review from May 30, 2008.
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