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The customer service is a complete waste of time. The automated system will tell you that your call can't be made at this time and hang up. If you do make it to the point where you enter your card number, the automated system will first tell you that you have to call...
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1.0
#647509
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i added a meta bank (Global Cash card) to my direct deposit information. Called a few days before the deposit to be sure my card was active and everything was ok. Was told my card is active. Checked again the next day and was told my card was still active. Deposit...
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1.0
I didn't like
  • Lack of communication
  • Unprofessional information
  • How rude they were to me
#645910
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I deposited $4000 on a travel card purchased at AAA for an overseas business trip to avoid using my personal bank cards at ATM machines. The card I purchased on Saturday, my day of travel, was rejected at 3 ATMs abroad on the following Tuesday. When I called, I was...
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#639515
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Metabank in Ankeny, Iowa - Nothing

Found out that MetaBank only issues the plastics for the cards. They have NO access to the accounts. Figure it out people. I did call one of the branches and they were very helpful in helping me find out exactly who to get in touch with. a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a
#636469
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Notifications Review

Customer service is no help, I've been receiving text alerts every time.. Up until may 2,2015 then they just so I call customer service to find out why does it keeps Saying service denied..
1.0
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#636284
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Account Review

I filed my sisters taxes..accidently input the wrong account number and am havibg a hard time obtaining information from anyone about an account all my costumers had a hard time figuring out where lost money id
#635745
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My under age daughter had an employer who sent her a final paycheck using one of Metabanks cards rather than a paper check. We never received the card (it was less than $35); in fact, we didn't know she was even owed the money and 6 months later, we began receiving...
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#635289
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I have banked with meta bank for over 2 yrs now and its all good until I need something like a bank statement because the only way u can get one is online on your account. Well I never have been abled to access my account and every time I call all they can do is send...
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#623739
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Because they are partners with netspend who rip people off; give you all kinds of excuses because as soon as you make a valid complaint with the FDIC netspend closes your account without notice which is illegal. Then says they will Send a check but never do. Also they...
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Anonymous
Anonymous

Meta bank is full of *** they keep constantly taking money from me and not giving it back.. I wanna lawsuit

#616778
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At 10:00 PM on 2/26 my direct deposit posted onto my Rush Card account. I was notified of that through Rush Text Alerts. At 12:57 AM I received another Rush Text Alert that says a transfer of $631.00 is scheduled to be sent to PHILIPP at 1:12 AM. PHILIPP is one of the...
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#607306
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