Danny E Oop
map-marker Lubbock, Texas

Checking on stimulus payment and account

Havent recieved my card haven't received my card and I'm wondering what the status is.
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Preferred solution: Change address on file

Beth W Fbr

Need to stop transfer money

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I transferred money to my son and your bank said only direct deposits are accepted. They told us my money was sent back to my bank but I was NOT! My hank said YOUR bank has to stop it and return it to my bank. I need to talk to someone to get my money back not no recording!!!
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Loss:
$200
Pros:
  • No customer support
Cons:
  • No real customer service

Preferred solution: Full refund

Anonymous
map-marker Whittier, California

Cant log in with email password

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They never got back to me even after I called. Eventually I was able to log in online and correct the problem myself.
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Karen B Yvb

I didn’t receive my stimulus check

It was sent out on the 4th of Jan 2021
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Loss:
$2400

Preferred solution: Full refund

1 comment
Summerlyn Nkb

Same thing here

Anonymous
map-marker Anaheim, California

Change address

My stimulant whent to the wrong adress.my address is 1728 e,lightcap lancaster ca.i recieve ssdi but no payment o direct express card what should I do
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Shirley A Rqi

Stimulus payment

I havent gotten my stimulus pay yet due to my accounts being close
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Loss:
$600

Preferred solution: Full refund

Anonymous
map-marker Henderson, North Carolina

Tax refund deposit

Metabank - Tax refund deposit
Bad no one answer my call
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User's recommendation: someone needs to answer insted of being on hold for 3 hours

Nikki G Ksl

About my *** stimulus payment

Want let you speak to anyone cause yall done did some Fraud with Jackson Hewitt and other tax companies Im going to investigate more into yall Im not done yet.
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Loss:
$1200
Pros:
  • Need to be contacted
  • No customer support
Cons:
  • Very bad customer service reps
  • Unprofessional information
  • Customer service

Preferred solution: Let the company propose a solution

Lucy Ayq
map-marker Lexington, South Carolina

EIP card/Stimulas

Money was deposited to a closed account via third party through tax preparer....
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Anthony K Obw
map-marker Sacramento, California

My card is restricted

I got my stimulus deposit today and now my card said denied when I tried to buy something online and it says restricted when I try to pull money out of ATMs I am very upset what is going on?and I can't get a hold of anybody on the phone so I'm extra pissed off now
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Loss:
$600

Preferred solution: Unrestrict my card or answer your *** phone

Amylynn L

My Direct deposit of my stimulus payment

My stimulus money was put into an old account that I don't have access to anymore! I need to find out how to get my money transferred to my new direct deposit account
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Loss:
$600

Preferred solution: Full refund

Gary M Nph

Lost check

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They supposedly sent a check that never came. And now they hang up everytime I call
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Loss:
$150

Preferred solution: Full refund

User's recommendation: Use a different bank

Chantelle Rji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Deposit

Cant find money direct deposit anywhere
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Pros:
  • Dont want to release goverrntment funds
  • No real person
Cons:
  • Rejected charges on a prepaid rewards card
  • No way to contact anyone when i am blocked from online acct
  • Fraud - this company should be shut down

User's recommendation: Cannot find my deposit on any of my accounts

Arley Msn
map-marker Los Angeles, California

Need stimulus money transferred to new card

I was given a new emerald card in November for emerald advance and they put my stimulus money on the old card I need it transferred to my new card ending in 7050
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Thomas S Vrm

To get my account number

I can not get through I need my account number and card number I'm trying to activate my emerald card
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Preferred solution: Let the company propose a solution

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