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1.1 Based on 35 reviews
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    • Lack of communication 4
    • How rude they were to me 3
    • Unprofessional information 2
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  • From mobile
  • Sep 25
  • #925510

I was given a card that I cant activate... now I cant get paid.

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Same as this other cardholder,can't get new card because they want same info and to veryify address and identity although have faxed all that to them multiple times even included my tax statements from the it's letterhead and address included,local p.u.d seems to be a more secure proof of address than the government.WTF good luck all .and it would be nice if I could at least one time speak with someone I could understand,they obviously cant Read more

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This card is sold at Dollar General Stores and perhaps other stores. This is a scam to keep your money. When you go online to register the card, you will be unable to do so. When you call the 800# on the back of the card, it takes forever to speak with a live person and then they won't help you. In the meantime, they charge $4.95/month for each month you don't use the card. This is usury and it is illegal. I have notified the BBB and... Read more

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I upgraded my account to the Premier Card and was told that the old card would not work now someone has used $685 from my account w/ the old card and they are telling me there is nothing they can do about it. I believe they took my money and using this as an excuse . I was told the money is pending but they can't release it because the merchant has taken the money but I can't dispute it because it is pending. Then when I ask for a supervisor I... Read more

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  • From mobile
  • Aug 13
  • #900187

My taxes came on my card and they suspended it they are scams now i have 2000 dollars that has been took off my card i want my money now

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I tried to use this card at several different times and they were declined -then I would call number and it said it was loaded with the 50 dollars on it but I couldn't ever get it to approve. Then the *** thing expired and they would not issue me another one and had no sense of responsibility or explanation on why it was constantly denied. I blame Toshiba. I was a loyal Toshiba customer but no more. If Toshiba valued its customers than the... Read more

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I have an account now visa and I thought a mastercard account. I have been with them for almost 20 years. Never had any trouble until I got a man in the Phillipines. God forgive me ihope I just spelled that correctly. In any case all I wanted was an additional card on my MasterCard account. They have sent me 4 visa replacement cards. They cannot understand what I all requesting and the managers and supervisors are no better. Its a shame to... Read more

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  • From mobile
  • Jul 13
  • #881809

Meta bank is a bunch of crooks. Screwed me out of my money and passed the buck because they don't service the card I got ZERO out of $50 and it states right on my card funds do not expire. I'll be turning them into the Federal Trade Commission just for the fun of it

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Just because your balance is zero doesn't mean you don't want to look it up. If you have a zero balance, Metabank says the card is "invalid". The card isn't invalid, the balance is zero. Apparently zero balance cards are deleted from its system instantly. See the difference between an invalid card and a zero balance, Metabank? Also, difficult to look up the balance, and it often gives error messages online. Also, notice how the word... Read more

Was this review helpful? 0 2

I was given a fraud check, I deposited it, and was later stolen from from a Craigslist predator. Your bank was 1) unable to identify a fake check from a real one, and 2) told me you are unable to refund me the money even though I am a victim of a crime, fraud, from under your service as a bank. As a bank, you are reliable for your customers. I am very upset, will be calling an attorney, and am assuring you that you will receive no service from... Read more

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