Metabank Complaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • How rude they were to me2
    • Lack of communication2
    • Unprofessional information2

  • Jun 30
  • Banks
  • Las Vegas, Nevada
  • Metabank Prepaid Debit Card
  • 1
  • 1
  • 142
  • REVIEW RATING 4/5

I charged 2 purchases for a software program and returned the products because they did not work. Upside gave me a temporary credit for both charges and I spent the funds. Two months later, Upside says the charges were still under review but they debited my account and took back the credits, causing my account to go over drawn! Then a month later, I received a letter telling me that the... Read more

Was this review helpful? 3 1

100% FULL

  • Jun 27
  • Credit Cards
  • Denver, Colorado
  • Card
  • 152
  • REVIEW RATING 5/5

Meta Bank is the most corrupt degenerate, unsophisticated, blasphemous thieves save your time and money by never dealing with these hypocritical vermin. These degenerates falsely state what exactly their cards are capable of doing, they are unable to fix the problem so instead they just swipe what they can, and basically say you are a worthless customer we don't care about you we only want your... Read more

Was this review helpful? 3 1
  • From mobile
  • Metabank
  • Jun 18
  • by anonymous
  • #652196

I used one of your ATMs with a personal bank card and I was charged double for one transaction and I want the money back that I didn't get Add comment

  • From mobile
  • Metabank
  • Jun 12
  • by anonymous
  • #649317

They didn't accepted Promo Codes that were listed on the Internet.. And then hung up on me mid-way during call. Add comment

  • Jun 11
  • Credit Cards
  • Chicago, Illinois
  • Account Access
  • 114
  • REVIEW RATING 4/5

EVEN AFTER YOU SUBMIT THE DOCUMENTS TO VERIFY YOUR IDENTITY...SIGNED SOCIAL SECURITY CARD, D.L., PASSPORT ETC...THEY REFUSE TO UNBLOCK ACCOUNTS AND KEEP THE MONEY! THEY STOLE MY ENTIRE 2 MONTHS PAY THAT I HAD GOING INTO THE ACCOUNT!!!!!!!!!!! IT IS BAIT AND WITCH. AFTER YOU CALL, THEY KEEP ASKING FOR MORE INFORMATION SO THEY CAN STEAL YOUR IDENTITY. THEY TRANSFER YOU OVER AND OVER THEN THEY SAY... Read more

Was this review helpful? 1 0

  • Jun 09
  • Banks
  • Hollywood, Florida
  • 39
  • REVIEW RATING 4/5

The customer service is a complete waste of time. The automated system will tell you that your call can't be made at this time and hang up. If you do make it to the point where you enter your card number, the automated system will first tell you that you have to call back at another time, then tell you to hold. When you finally get to speak with a robo- I mean human, you're gonna wanna claw your... Read more

Was this review helpful? 1 0

  • Jun 05
  • Banks
  • Saint Louis, Missouri
  • Prepaid Card
  • 91
  • REVIEW RATING 4/5

i added a meta bank (Global Cash card) to my direct deposit information. Called a few days before the deposit to be sure my card was active and everything was ok. Was told my card is active. Checked again the next day and was told my card was still active. Deposit didn't go through. I checked with them again and they said the card was not active!!!! THEN! I was told i had to wait 3-5 business... Read more

Was this review helpful? 2 0

  • May 21
  • Banks
  • Travel Card
  • 80
  • REVIEW RATING 4/5

I deposited $4000 on a travel card purchased at AAA for an overseas business trip to avoid using my personal bank cards at ATM machines. The card I purchased on Saturday, my day of travel, was rejected at 3 ATMs abroad on the following Tuesday. When I called, I was told that the country I was in was now on a list of unacceptable financial institutions. I ended up using my personal debit card... Read more

Was this review helpful? 0 0

  • May 15
  • Banks
  • Ankeny, Iowa
  • Positive Experience
  • 92
  • REVIEW RATING 3/5

Found out that MetaBank only issues the plastics for the cards. They have NO access to the accounts. Figure it out people. I did call one of the branches and they were very helpful in helping me find out exactly who to get in touch with. a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a Read more

Was this review helpful? 0 1
  • From mobile
  • Metabank
  • May 15
  • by anonymous
  • #636284

Customer service is no help, I've been receiving text alerts every time.. Up until may 2,2015 then they just so I call customer service to find out why does it keeps Saying service denied.. Add comment

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Metabank. However, many companies do monitor reviews on our site.

 
×
You are reading about Metabank.
Filing a new complaint about
×