MetaBank Complaints and Reviews

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Main address: 121 East Fifth Street 50588 Storm Lake IA
866-751-2931, 866-550-6382, ,
  • 27+3 mobile complaints
  • $18.1K claimed losses
  • $585 average
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  • From mobile
  • MetaBank
  • Jul 30
  • by anonymous
  • #516506

Dispute resolution denied the claim cancelled card and 10 days elapsed without new card arriving. Was informed by CSR my address wasn't verified. I verified address twice and continue to await cards arrival. Can't reach a human only automated now. Expecting deposit soon and have no card Add comment

First two weeks 7/14 I spent $1928.00 while traveling. Discovered an unauthorized charge to Metabank of $148.00 at a Cricket phone store. Never used a cricket product. Card company refuses to investigate or refund the charges. They closed case and said I had no recourse. Add comment

  • From mobile
  • MetaBank
  • Jun 19
  • by anonymous
  • #499874

I applied for a loan to usa cash / meta bank was told to put 125.00 on a card I told them that was all I had he said no problem after putting the 125.00 on a green dot card and giving it to him he said the loan would be in there the next day, so the next day I looked that evening no money,so I called he said there was a block and the meta bank needed me to give them 449.00 and that would be given... Add comment

  • Jun 01
  • Banks
  • Visa Gift Card
  • 1
  • 39

We received a $100 gift card as an incentive to do choose a particular company's services. We made one purchase of approximately $45 (gas), which went through with no problem. For the past two months, we've attempted to use the card in one place or another, with the transaction always being turned down. Calls to the number on the back of the card put you in "auto-attendant ***" - regardless of... Read more

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  • May 27
  • Banks
  • Seattle, Washington
  • Ssi Check
  • 1
  • 48

My SSI check went to Meta bank once a moth . I was incarcerated from 12/1 until 11/2013 . But for some resin the bank let my mobey be with drawn . I don't know how or who did it . All I know is that when I went to withdraw money . I was told that I had zero dollers in my account . I told the bank that I didn't make any with drawl . That I was away behind a wall . They said that because... Read more

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  • Dec 05, 2013
  • Banks
  • San Diego, California
  • Rights Protection
  • 32

If you read my prior complaint "I am Pissed" 6 months has passed & Western Union refuse to reissue a new card with my legal name. Yet, I was advised to use the card under the name that is no longer my Legal Name. My response was this would be "FRAUD" There is no reason why MetaBank should not authorize Western Union to reissue me a new card to be sent to me in my Legal Name. I can't believe... Read more

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  • Oct 15, 2013
  • Credit Cards
  • Netspend Under Metabank Blocked My Account They As
  • 67

At first, I thought I could log into any desktop or laptop PC, mobile phone or tablet anywhere I go at anytime whenever I need the most. It could be true. But unfortunately, on September 25, 2013, Netspend under MetaBank blocked my account after I logged into a demo desktop PC at Staples. There was a direct deposit coming from SSA/US Treasury. They refused to send an electronic deposit back to... Read more

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  • Sep 26, 2013
  • Banks
  • Credit Card
  • 1
  • 58

I ordered the card to travel internationally because the exchange rate was better than my banks. I called before I left the country to make sure the card would be ok to use overseas. I was told yes it was ready to use internationally. After one transaction they froze my account with a balance of $800 and I purchased $3000 in greendot moneypacks as safety net for funds. I called again they said... Read more

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  • Sep 24, 2013
  • Credit Cards
  • Dallas, Texas
  • Visa Upside Prepaid Credit Debit Cards
  • 1
  • 81

Since March 2012 I have been using a prepaid debit card provided by On Thursday, September 19, 2013, my card usage was blocked and marked as “potentially fraudulent.” I telephoned the company at 866-845-6273 and was informed that due to a “load” that was over $10,000, I needed to provide proof of where the load came from. The load was for $10,241.00 which was a student loan... Read more

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  • May 04, 2013
  • Credit Cards
  • Omaha, Nebraska
  • Upside Visa Credit Card
  • 75

My account got locked because I got a credit back from my wife's pharmacy for her cancer medication co-pay over payment. The credit clearly states it came from the pharmacy, but according to the bank if there is not a equal debt to match the credit the account is locked!! ReallY?? It is a retro credit from a 3 month period so there would be no matching debt! Tried calling customer service and got... Read more

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