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1.1 Based on 27 reviews
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    • Lack of communication 4
    • How rude they were to me 3
    • Unprofessional information 2

They are refusing to refund unauthorized transactions in the total amount of $4505.73. Now they have calling me a fraud and saying that they have closed my account and will not serve me as a costumer any further. They told me the denied my claim of unauthorized transactions because there were other transactions that i did authorize using my pin.. I stated to them that is because I always use my pin... I feel like they are purposely trying to... Read more

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I received a "metabank" card in the mail with my dog's name on it. Now, I have to spend my time tracking down what the heck this is? I am supposed to contact some unknown company in Austin Texas to stop sending me this cards? What a scam! How do companies get away with this. I received a "metabank" card in the mail with my dog's name on it. Now, I have to spend my time tracking down what the heck this is? I am supposed to contact some... Read more

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First time I tried to use it was through Ebay/paypal. MetaBank refused the transaction (according to paypal). I thought it was something I typed wrong, nope, MetaBank simply refused the transaction 7 times! Good luck trying to contact them. There's a number on the back of the card, but only M-F. No way to reach a human being that I found. Hope I wasn't screwed for $400. Sad that companies use MetaBank for customer rebates etc., sure to... Read more

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  • From mobile
  • Metabank
  • May 07
  • #843217

Just found out that a card was issued out and allowed to use without my authority. My taxes...that's also supposed to be fraud proof.. Add comment

I wish I would have checked all of the online reviews of Metabank earlier. I purchased a Visa Readydebit card which goes through metabank and put 110$ on it. Along with the already ridiculous fees that you have to pay, there were random amounts taken from my account on the monthly statement. Random amounts like 2.17, 2.37, completely random numbers that have anything to do with any of the fees that are set in place. At first I thought maybe they... Read more

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I just received a letter in the mail today from this so called metabank. Never heard of it and all of a sudden the letter states that I have a prepaid unclaimed card from them that needs to be claimed. The letter states that I need to mail in 2 forms of government identification to get this so called unclaimed money that belongs to me that I never knew of... the form also ask me to send in all my personal information such as, signature, date of... Read more

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I had a Debit Visa meta Bank where I said my tax money to I have asked them to send me a statement from my transaction that I have done from 3 weeks ago today is April 29th and I haven't received no documents from them I can't get in touch with them they are unprofessional who does a response to your complain.their stolen my money.when you call you cant get to costumer service. Add comment

I, Charles Reynolds, had my card stolen sometime between 3/6/2016 and 3/30/2016. I reported the card lost/stolen on 3/30/2016. My card number is [REDACTED]. I am asking that the complaint department investigate any and all charges against my account. Should you have need of any additional information regarding this matter please feel free to contact me. You may do so by calling me at (254) 316-9781. Thank you for your concern, consideration,... Read more

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Purchased the card. Made one transaction. They put a hold on the card. Went in to the location office that issued the card. Showed them in person all the documentation again that is required. They called the Metabank customer service to verify the documents. Metabank refused to accept their information. I was sent a survey via email. I filled it out from the email address that was given to them. I then called them from the phone number given to... Read more

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I recieved this card from my tax preparer. Im scared to see what happens when my tax refund comes in because they have held my last two paychecks hostage. The first one was a day late and I had to threaten them to get it. Now this is the second payday that is a day late. I worked at the same company for 15 years. My checks always hit the same day and at the same time. Never late, until I switched over direct deposit to "My faster money" card.... Read more

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