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1.1 Based on 32 reviews
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    • Lack of communication 4
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  • Jul 13
  • #881809

Meta bank is a bunch of crooks. Screwed me out of my money and passed the buck because they don't service the card I got ZERO out of $50 and it states right on my card funds do not expire. I'll be turning them into the Federal Trade Commission just for the fun of it

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Just because your balance is zero doesn't mean you don't want to look it up. If you have a zero balance, Metabank says the card is "invalid". The card isn't invalid, the balance is zero. Apparently zero balance cards are deleted from its system instantly. See the difference between an invalid card and a zero balance, Metabank? Also, difficult to look up the balance, and it often gives error messages online. Also, notice how the word... Read more

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I was given a fraud check, I deposited it, and was later stolen from from a Craigslist predator. Your bank was 1) unable to identify a fake check from a real one, and 2) told me you are unable to refund me the money even though I am a victim of a crime, fraud, from under your service as a bank. As a bank, you are reliable for your customers. I am very upset, will be calling an attorney, and am assuring you that you will receive no service from... Read more

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I receive my disability checks through Metabank Eta .I got their information off of the SS website..On the 3rd when i got my check i went to pay rent and was denied for insufficient funds..i found that a company took 2 paymenta instead of only 1..I contacted company and they immediately backed it out..since weekend i had to call Metabank on Monday..first rep suggested a 3 way call with company and once they said they release funds he could..So i... Read more

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I have called customer service EVERYDAY for the past 2 weeks trying to get my money transfered from one meta prepaid card to another meta prepaid card and everytime i talk to them *** non unstandering people they keep telling me wait 24-48 hours and my funds will be transfered well its been 2 weeks and they still arent transfered. EVERYTIME i ask to speak to a supervisor they tell me one isnt avaliable and one will call me back well thats also... Read more

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Bought tires thru Discount Tire, was not informed that the rebate would be a prepaid card thru MetaBank. Was told I could go on-line and use the cards as payment. Wrong you can't do it on-line. Had to call the 800 number on the back of the Discount Tire card an work with customer services. Told 2-3 days the dollars would come off the card, actually took 6 days. Card only good for 5 months, tried to cancel the card was told I could only suspend... Read more

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Metabank has been such a headache, not only were they not helpful they were also rude in the process. I had money to claim and called about 3 weeks ago. The initial man I spoke too seemed competent and understanding, he said they would send out my card to my new address. I waited about 3 weeks and never received anything in the mail. When I called back the lady I spoke to, Klista, was rude right from the start. Not sure if she was having a bad... Read more

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They are refusing to refund unauthorized transactions in the total amount of $4505.73. Now they have calling me a fraud and saying that they have closed my account and will not serve me as a costumer any further. They told me the denied my claim of unauthorized transactions because there were other transactions that i did authorize using my pin.. I stated to them that is because I always use my pin... I feel like they are purposely trying to... Read more

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I received a "metabank" card in the mail with my dog's name on it. Now, I have to spend my time tracking down what the heck this is? I am supposed to contact some unknown company in Austin Texas to stop sending me this cards? What a scam! How do companies get away with this. I received a "metabank" card in the mail with my dog's name on it. Now, I have to spend my time tracking down what the heck this is? I am supposed to contact some... Read more

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First time I tried to use it was through Ebay/paypal. MetaBank refused the transaction (according to paypal). I thought it was something I typed wrong, nope, MetaBank simply refused the transaction 7 times! Good luck trying to contact them. There's a number on the back of the card, but only M-F. No way to reach a human being that I found. Hope I wasn't screwed for $400. Sad that companies use MetaBank for customer rebates etc., sure to... Read more

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