MetaBank Complaints and Reviews

Submit ›

  • May 21
  • Banks
  • Travel Card
  • 14
  • REVIEW RATING 4/5

I deposited $4000 on a travel card purchased at AAA for an overseas business trip to avoid using my personal bank cards at ATM machines. The card I purchased on Saturday, my day of travel, was rejected at 3 ATMs abroad on the following Tuesday. When I called, I was told that the country I was in was now on a list of unacceptable financial institutions. I ended up using my personal debit card... Read more

Was this review helpful? 0 0

  • May 15
  • Banks
  • Ankeny, Iowa
  • Positive Experience
  • 19
  • REVIEW RATING 3/5

Found out that MetaBank only issues the plastics for the cards. They have NO access to the accounts. Figure it out people. I did call one of the branches and they were very helpful in helping me find out exactly who to get in touch with. a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a Read more

Was this review helpful? 0 0
  • From mobile
  • MetaBank
  • May 15
  • by anonymous
  • #636284

Customer service is no help, I've been receiving text alerts every time.. Up until may 2,2015 then they just so I call customer service to find out why does it keeps Saying service denied.. Add comment

  • From mobile
  • MetaBank
  • May 14
  • by anonymous
  • #635745

I filed my sisters taxes..accidently input the wrong account number and am havibg a hard time obtaining information from anyone about an account all my costumers had a hard time figuring out where lost money id Add comment

  • May 13
  • Banks
  • Tracy, California
  • Account
  • 21
  • REVIEW RATING 3/5

My under age daughter had an employer who sent her a final paycheck using one of Metabanks cards rather than a paper check. We never received the card (it was less than $35); in fact, we didn't know she was even owed the money and 6 months later, we began receiving statements showing the balance held with this "bank" and deductions for a "monthly paper statement fee". As her parents, we called... Read more

Was this review helpful? 1 0

  • Apr 18
  • Banks
  • Cabot, Arkansas
  • Account Access
  • 49
  • REVIEW RATING 3/5

I have banked with meta bank for over 2 yrs now and its all good until I need something like a bank statement because the only way u can get one is online on your account. Well I never have been abled to access my account and every time I call all they can do is send me a temp password. *** I can do that MYSELF. THEN THE online account STILL WON'T LET ME IN MY ACCOUNT. Then consumer service can't... Read more

Was this review helpful? 0 0

  • Apr 02
  • Banks
  • Philadelphia, Pennsylvania
  • Account
  • 1
  • 1
  • 72
  • REVIEW RATING 3/5

Because they are partners with netspend who rip people off; give you all kinds of excuses because as soon as you make a valid complaint with the FDIC netspend closes your account without notice which is illegal. Then says they will Send a check but never do. Also they don't abide by the zero fraud liability either. So do you really want to deal with a bank who partners with a business who lies,... Read more

Was this review helpful? 1 0

  • Mar 12
  • Finances
  • Hempstead, New York
  • Money Transfer
  • 125
  • REVIEW RATING 5/5

At 10:00 PM on 2/26 my direct deposit posted onto my Rush Card account. I was notified of that through Rush Text Alerts. At 12:57 AM I received another Rush Text Alert that says a transfer of $631.00 is scheduled to be sent to PHILIPP at 1:12 AM. PHILIPP is one of the cards that is on my list of people that I can transfer money to. I have borrowed that card from my friend Philip before when I... Read more

Was this review helpful? 1 1
  • From mobile
  • MetaBank
  • Mar 10
  • by anonymous
  • #606066

I had my taxes put on a Metabank prepaid netspend card. Went to atm took out 200 then within 5 minutes 6 100 dollar's was taken out by who Metabank Add comment

  • Jan 12
  • Banks
  • Hummelstown, Pennsylvania
  • Travel Card
  • 151
  • REVIEW RATING 4/5

I had a AAA Travel Card through MetaBank. The card was inactive for over a year and I noticed that the small balance was being taken away by monthly inactivity charges. There was no communication with me when these fees started. I called to inactivate the card and get my money back and found the customer service very poor. They would not refund the money to my current address because their... Read more

Was this review helpful? 0 0

Had an experience with MetaBank?

Write a review
Did not find what you were looking for?
 
×
You are reading about MetaBank.
Filing a new complaint about
×